Our client is currently seeking a Medical Assistant in the Orlando, FL area!

Schedule : M-F (8a-5p)

M-F (8a-5p)

This job will have the following responsibilities :

• Establishes a trusting relationship with identified patients, caregivers, clinic staff and physicians.
• Keeps patients actively engaged with their primary care physician and assists patient with any scheduling medical appointments / transportation.
• Partners with the patients care team (community, providers, internal staff).
• Serves as primary point of contact for internal and external stakeholders.
• Provides guidance and inquires if patients need help with any specific barriers to healthcare through telephonic outreach to assist patient?

s compliance with their care plans.

• Identifies health plan resources or local community resources to provide solutions for the patient.
• Creates referrals to outside source(s) to assist with patient?s self-management goals.
• Supports the patient to ensure pick-up and adherence of their medications.
• Proactively engages the patient to manage their care.
• Liaisons with providers and facilities telephonically, to assist in problem solving regarding patient needs.
• Communications with internal staff, patient / caregiver and community providers must be accurate and timely.
• Patient outreach using compassionate customer service with the goal to inform them of care gaps and facilitate the closing of those gaps.
• Documents all patient interactions in a concise manner that is compliant with documentation requirements for Model of Care and Center for Medicare and Medicaid Services (CMS) regulations.
• Conducts in-bound and out-bound calls including, but not limited to : patient scheduling, surveys / screenings, census management and distribution of materials to appropriate clinical personnel or patients.
• Provides clerical and / or administrative support to clinical staff and managers.
• Enters timely and accurate data into the electronic medical record to communicate patient needs and ensure complete documentation of patient visits and phone calls.
• Performs all duties for internal and external customers in a professional and responsible manner.
• Adheres to organizational and departmental policies and procedures.
• Performs all other related duties as assigned.

Qualifications & Requirements :

• High School Diploma or GED
• Two or more years? experience in a physicians office, clinical or hospital setting.
• Experience working with psychiatric and geriatric patient populations.
• Excellent verbal and written skills.
• Ability to interact productively with individuals and with multidisciplinary teams.
• Proficient computer skills, including Microsoft Word, Excel, Access and Outlook.
• Excellent organizational and prioritization skills.

If interested, please apply directly or reach out to one of my contact methods below ASAP

CALL / TXT : (484) 753-3515

EMAIL : mthum@judge.com

Last updated : 2024-04-28