Description Job Title: Telephone Tech (Defense Red Switch Reports to: Site Lead Analyst) Approved by: Program Manager Department/Unit: PACAF /A6 FLSA: Full-Time Exempt Location: JBPH - Hickam, HI Job Summary: Pacific Air Forces (PACAF) is a Major Command of the United States Air Force and is also the air component command of the United States Indo-Pacific Command. PACAF/A6 provides communications and information capabilities. Specifically to deliver communications and information strategic direction, policy and resources for PACAF units. The Cybersecurity Analyst is responsible for analyzing security measures to protect an organization's computer networks and system against attacks. Establishes computer and terminal security by developing standards, policies, and procedures; coordinating with facilities security; recommending improvements. The Analyst develops security awareness by providing orientation and educational programs. The The Cybersecurity Analyst performs on-site operation and maintenance (O&M) on secure/non-secure DRSN telephone switch system and secure/non-secure Voice over Secure Internet Protocol Voice over Secure Internet Protocol (VoIP) and Unified Capability (UC) systems at multiple overseas locations in the Pacific region. Mmaintain continuous operations of the DRSN 24 hours per day/7 days per week/365 days per year (24x7x365) (around-the-clock). Maintain, administer, and install DRSN equipment. All O&M support shall be performed IAW Joint Staff and DISA Instructions. Essential Functions: * Support equipment installation, placement, or relocation, including system checkout, test, and maintenance.
* Provide on-site O&M of installed secure/non-secure DRSN telephone switch systems and secure/non-secure VoIP/UC systems in support of PACAF command and control missions.
* Provide scheduled, unscheduled, preventive, and corrective maintenance of DRSN Systems
* Provide DRSN database management of the systems to include subscriber add, moves, and deletes, database modification, report creation, printing, backup, restore, and purging of files.
* Generate and ship DRSN switch backup(s) for all secure DRSN switches on appropriate electronic media quarterlyto DISA.
* Generate manual backups for DRSN immediately after any major database modifications.
* Perform installation support for local DRSN requirements
* Provides Cybersecurity support services for the CCSS program and NC3 systems as they relate to the Defense Red Switch Network (DRSN) system
* Develops technical solutions that require collaboration with internal experts, deep analyses and understanding of impact on end-product/solution.
* Solves technical problems and issues that are unclear and require deep technical knowledge.
* Communicates with internal and client project team members. Works to influence team members regarding solution design, process and/or approaches.
* Serves as the principle advisor ensuring appropriate operational security posture for organizational mission and business systems.
* Advises on all matters involving the Risk Management Framework (RMF), Assessment and Authorizations (A&A) and day-to-day security of mission and business systems.
* Manages and documents A&A projects using Xacta IA Manager and Enterprise Mission Assurance Support Service (eMASS) A&A workflow platforms.
* Advises, conducts and documents risk assessments, development of System Security Plans (SSP), Plans of Action and Milestones (POA&M) and security p olicies and procedures
* Advises and guides customers in the implementation of security controls, doctrine and policies.
* Operate DRSN switch and associated hardware respectively IAW technical manuals.
* Start and configure the switch, respond to console messages, execute available diagnostic routines, and monitor system status.
* Power down and start up system(s): mount and remove disks, cartridges, or tapes; select input/output files; load programs, files, and data base(s); and perform recoveries from machine stops or malfunctions.
* Perform disk, cartridge, or tape backup of the DRSN switch programming every seven calendar days. When database changes have occurred, backups shall be completed within 24 hours.
* Perform system/data administration on all equipment and software. The contractor shall accomplish data-base changes per time frames IAW DoD and DISA directives.
* Perform software functions and translations for any add, move, change, delete, query of a circuit or system data, service order, trouble assistance, records administration, and call usage documentation.
Position Requirements Knowledge Skills and Experience: * 5 or more years' of relevant experience supporting all DRSN hardware, software, system utilities, error messages, monitoring methods for equipment efficiency, and technical manuals.
* 5 or more years' of relevant experience supporting all VoIP and VoSIP hardware, software, system utilities, error messages, and current versions of Cisco Technical Manuals and deployment
* Required training for DRSN shall be the two-week DRSN Digital Small Switch (DSS-2A) training provided at the DRSN Training Facility, located at Fort Huachuca, AZ, and the
* VoIP/VoSIP training via the one week Cisco Internet Protocol (IP) Telephony (Part-1) Course.
* IAT-Level II Certification desired
* Active TS/SCI government security clearance.
* Maintains currency of required trainings and certs.
* Must possess a valid US passport
* Extentive OCONUS Travel may be required
Education: * BS in related field desired.
Position
Generic Job Description for Import Location
Oahu, HI Full-Time/Part-Time
Full-Time Exempt/Non-Exempt
Exempt EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Req Number
PRO-24-00008 About the Organization This position is currently accepting applications.