We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team!Compensation:

$16 - $20 hourly

Responsibilities:

• Facilitate communication between our customers and team to ensure customer satisfaction
• Work to create marketing opportunities and plan events for our customer base in the community to improve company reputation and visibility
• Manage all paperwork in the office and create a process for team members to follow to ensure efficiency
• Schedule appointments, including travel arrangements or other company engagements
• Grow in the position through continued learning and revitalization of skillsets in related duties

Qualifications:

• Customer service experience in our industry is preferred
• History of being deadline-driven and extremely organized
• High school diploma or GED required, some college experience preferred
• Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues
• Shows great interpersonal skills and excellent written communication

About Company

The Income Tax Center has been in business since 1995 with three St. Louis area offices. We serve thousands of individual and business taxpayers across the nation and some internationally.

Our Vision is to establish a thriving community of taxpayers who pay the IRS not one red cent more than legally required.

Our Mission is to satisfy our client tax, accounting, and advisory needs so outstandingly that your joy becomes infectious.

Our Values are...

Care Extraordinarily as respectful servant-leaders who patiently listen, empathize, and attend to stakeholder needs.

Think Innovatively to design and implement personalized tax, accounting, and advisory strategies.

Walk Credibly to responsibly and responsively deliver expert solutions.

Grow Purposefully through continuous learning that enriches our value to all our business family members.