Job Summary

• Assist staff in cleaning of the hotel, must have the ability to perform all duties required of housekeeper, laundry attendant, and other staff members on a regular basis
• Ability to lead by example and manage others by motivating, coaching, disciplining, training, etc.
• Ability to anticipate scheduling needs, develop efficient and labor-effective schedule, and communicate weekly to staff in a timely manner as required by hotel policy
• Assign duties to staff, issue supplies, inspect work and investigate complaints
• Assists management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating of new housekeeping staff
• Inspect and clean public areas to comply with department standards and guest expectations
• Assist in maintaining inventory levels and supplies, place orders with vendors and communicate needs to operations manager
• Internal control of key policy, train staff on key safety and sign out procedures
• Willingness to work weekends, holidays, and/or flexible hours based on hotel needs
• Communicate with front desk for daily tasks, room assignments, and room status reports
• Clean all guestrooms in accordance with the standards and policies of the department.
• Inspect all cleaned rooms by housekeeping staff, verify it is check-in ready and pass room via guest room phone
• Ability to communicate with managers and from desk staff in a positive, efficient, and friendly manner
• Adhere to and train all staff on all Safety precautions
• Ensure cleaning checklists are completed daily
• Check laundry area to ensure adequate supplies of linens are washed, folded and ready for use
• Ensure washer/dryer settings are followed per hotel standard and that lint traps are cleaned daily
• Deliver clean laundry to appropriate linen closets daily to set up for future shifts
• Adhere and train staff on security procedures
• Clean and organize the housekeeping area at the end of each shift
• Comply with hotels policy and procedures regarding attendance and attire

Experience and Skills:

• 1 Years Housekeeping experience
• Proven success with people skills, management techniques and daily execution of operations
• Demonstrated successful teaching and/or training experience
• Proven ability to motivate teams
• Proven training, communication and leadership skills
• Openness and willingness to learn new techniques
• Clean work habits with great attention to detail
• Ability to multitask and prioritize effectively in a fast paced and demanding environment while maintaining calmness, composure, and hospitality
• Ability to think quickly and adapt to changing situations
• Must have flexibility with schedule requirements

Hay Creek offers an extensive benefit and incentive package, including;

• Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness
• Competitive Salary/Wages
• Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave
• Standard Annual Performance/Salary Reviews
• Merit and Cost of Living Adjustments
• Complimentary Meals Daily
• Free Parking
• Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties
• Discounts at specific property partners (NEIRA, Historic Hotels of America)
• 50% Discount when Dining at any HCH Property
• Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.)
• Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities
• Supportive, open-door policy work environment
• Work Culture that is fun, energetic and motivating
• Employee Recognition Program - 'Delight and Surprise Dollars'
• Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.