responsibilities:

• Establishes guest service and satisfaction as a priority through personal example
• Assists the GM with recruiting, retaining, training and developing an optimum number of staff who are enthusiastically dedicated to delivering the highest level of hospitality to the guest

• Organize training programs, when necessary

• Evaluate employee performance and resolve personnel problems or grievances. Ensure that all information related to personnel is properly documented by all managers.

• Ensures that all daily restaurant paperwork is completed accurately and on a timely basis including but not limited to: daily sheets, payroll, purchase orders, bank deposits, employment-related forms, etc.
• IT experience

qualifications/skills:

• Minimum of 2 years of full-service restaurant experience along with experience in a leadership capacity as an hourly team member (i.e., trainer, shift leader).
• Dependable, detail-obsessed, and open to constructive feedback
• Exceptional communication skills—written and verbal (1:1 and in a group setting)
• Ability to reach, bend, stoop and frequently life up to 25 lbs. without assistance and 50 lbs. with assistance
• Ability to be on your feet and alert for extended periods of time