Position: Bar Supervisor II
Department: Food and Beverage

Primary Responsibilities: (guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.)

· Supervises daily shift operations.

· Ensures team members are in compliance with appearance standards.

· Support manager in daily operations of beverage/bar outlet through developing a high energy, guest service focused team through leading employees in guest service and managing resources

· Monitor guest service experience and take action to ensure service goals and satisfaction levels are attained

· Support and demonstrate standards, ensuring that guest service is always in the forefront of the outlet and implement plans to improve service levels with measurable goals and benchmarks

· Maintain a strong presence by visiting every table at least once during the experience

· Requisitions and inspects inventory, supplies, and equipment to maintain stock levels and ensure standards of quality are met

· Ensures staff understands local, state and Federal liquor laws.

· Monitors alcohol beverage service in compliance with local laws.

· Monitor and continue opening and closing duties

· Leadership:

§ Communicate necessary information to staff, peers and superiors with energy and enthusiasm including running energetic, informative daily lineups

§ Build morale and spirit

§ Promote Teamwork

§ Train and develop new hires

§ Engage and coach team members in job performance

§ Ensure safety standards and goals are practiced and attained

§ Ensure company policies and work rules are followed

Secondary Responsibilities:

§ Assists manager and director with inventory

§ Ensure impeccable facility standards are maintained

§ Assists in the development, implementation of new cocktails and menu items

Normal Working Hours: (Shift, days)

• Hours vary based on business demands and can average 8-12 hours per day

• Includes weekends, holidays, overtime and split shifts

The selected candidate must be able to uphold the Greenbrier’s Vision as well as demonstrate the 12 Greenbrier values of Safety, Honesty, Excellence, Respect, Empowerment, Pride, Teamwork, Loyalty, Commitment, Cleanliness, Responsibility and Fairness.

Past Work Experience Requirements: (Type of work, number of years required, equivalent experience, etc.)

· 2 years of relevant work experience in similar scope and title - required

· Beverage or bartender experience preferred

· Supervisory experience

Educational Requirements: (Degree/Certification, highest required/preferred, field of study)

· High School Diploma or G.E.D. required

· College or related degree preferred

Communication Skills Requirements: (Verbal: phone, in-person, group; Written: memos, documents)

· Clear, concise written and verbal communication skills

· Excellent listening and comprehension ability

· Understanding group dynamics and communicating effectively based on dynamics

· Ability to anticipate guest needs and respond accordingly

Technical Requirements:

· Ability to effectively use point of sale, payroll and reservations software

· Wine knowledge, service and presentation

· Must obtain WV Food Handler’s Card

· Must obtain TIPs Certification

· Computer literacy to include Microsoft Word, Excel, and Outlook

Required Supervision: (Reports to, Supervision provided, number of people to supervise)

• Reports to Director of Bars and Spirits

• Supervise staff of 50

Other Requirements:

• Consistent demonstration and modeling of the Ten Essential Attributes

• Ability to remain and appear calm under stressful conditions

• Excellent follow-up required

• Ability to multi-task

• Detail oriented

• Time Management and organization

• Understanding of diversity

• Knowledgeable about industry trends and stays abreast of industry trends

• Understand collective bargaining agreement and works in partnership with the union

*Requirements are subject to change

Job Type: Full-time

Pay: $15.18 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Bar

Experience:

• Bar management: 1 year (Preferred)
• Supervisory: 1 year (Preferred)

Ability to Relocate:

• White Sulphur Springs, WV: Relocate before starting work (Required)

Work Location: In person