Job Description:

• Arrive promptly to clinic according to your scheduled sessions. Contribute and work together as a team to see that the clinic runs smoothly (rooming patients, completing DME/casts, cleaning exam & waiting rooms, stocking rooms).
• Verifies patient information by interviewing patient, recording medical history, confirming and recording all patient medications and allergies, confirming and documenting the purpose of the visit. Obtaining OP reports, imaging reports, etc for the visit. Opening images for Provider review.
• Prepares patients for examination by ordering preliminary physical tests/x rays. Interact with other departments (electronic health records, radiology, service coordination) to obtain the resources needed to assist in patient care.
• Maintain accurate notes and records. Maintain patient dignity and confidentiality.
• Remove sutures and staples (As Appropriate)
• Prepare injectable medications as per physician orders. Assist Providers with US guided procedures (portable and handheld devices).
• Dressings - assess the condition of wounds prior to cast applications and cast removal. Consult with Providers for further orders when problems are identified. (As appropriate)
• Cast application - (including specialized casts, fracture braces) using plaster or synthetic materials. This involves adjusting, removing, repairing, bi-valving, wedging and windowing of casts. Provide on the job instruction and demonstration of casting techniques to co-workers and other health professionals (medical students, interns, residents) as requested.
• Measure and fit patients for orthopedic braces, devices, and ambulatory aids. Instruct patients regarding care and proper use. Fabricate and apply splints and bandages (ie., finger splints, humeral splints, knee splints, back braces, etc.). Appropriately document/code/bill for DME products.

• Instruct patient/family in the care of the cast, splint, or brace as well as skin care. Reinforce the teaching of the medical information given by the physician regarding the specific injury, treatment plan, and anticipated results.
• Order and maintain equipment (including cleaning and preparing instruments for autoclave).
• Manage orthopedic supplies, stock rooms, and empty biohazard bins.
• Collaborate with other health care professionals such as physicians, physician assistants, and nurse practitioners.
• Prepare for clinic: bringing any necessary supplies, etc. Upon completion of clinic: clean & stock rooms, power down computers, possibly prepare for next Provider’s clinic with user logins.
• Assist and monitor other clinics when schedule & time allows assist with rooming, assisting/completing patient Kiosk’s, completing DME/casts, etc.
• Cover evening Urgent Ortho hours on a rotating basis within the department.
• Travel to satellite offices when assigned.
• Charting/prepping and review of schedules, ensuring reports, tests, etc., are available for the provider.
• Assisting with triage tasks.
• Training with Front Desk on checking in and checking out patients.

Qualifications

MA CERTIFIED: Candidates must have graduated from a medical assisting program (may be a one-year certificate or diploma program or a two-year associate degree program) that is accredited by either CAAHEP or ABHES.

• General knowledge of office procedures and computer systems.
• Strong interpersonal and customer service skills
• Ability to handle high stress, busy work environment.
• Knowledge of Word & Outlook required.
• Orthopedic and/or casting experience required.
• Pleasant, professional, and articulate phone skills.
• Knowledge of medical terminology.
• Strong organizational skills
• Ability to work well under pressure
• Ability to work as part of a team
• Travel between satellite offices required.