Are you ready to turn your passion for fun into a career? Look no further! We are, the ultimate destination for arcade enthusiasts, is on the lookout for a dynamic Customer Service Representative to join our team.

MINIMUM REQUIREMENTS:

• Strong communication skills and a friendly, approachable demeanor.
• Ability to multitask in a fast-paced environment.
• Basic math skills for handling transactions.
• Problem-solving attitude with the ability to think on your feet.
• Previous customer service experience is a plus.

RESPONSIBILITIES:

• Provide exceptional customer service.
• Assist customers in navigating our arcade, explaining game rules, and troubleshooting any technical issues.
• Process transactions efficiently and accurately
• Keep the arcade area clean, organized, and always ready for the next wave of gamers.
• Act as a brand ambassador, promoting our loyalty programs and special promotions.
• Handle customer inquiries, feedback, and concerns with a positive and solution-oriented mindset.

This job description does not represent, nor is it intended to be a complete and exhaustive detailed list of all job duties and requirements. Other duties and responsibilities may be assigned and/or changed at the discretion of management, with or without advanced notice.

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 8 – 39 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 1 year
• No experience needed

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Application Question(s):

• Are you able to lift 25 pounds?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• cashier: 1 year (Required)
• Retail: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Relocate:

• Valencia, CA 91355: Relocate before starting work (Required)

Work Location: In person