Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnificent Mile. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including phenomenal dining experiences, seasonal pop-ups and luxury event space.

• Direct and manage all sales activities to maximize revenue potential for Group, Business and Leisure Travel business.
• Manage a team of sales managers and coordinators.
• Oversee daily Business Review meeting, sales meetings, training and other sales related meetings as required.
• Review all group contracts for turnover to Event Services.
• Carry an individual goal as part of the team
• Oversee/manage the process of::
  • Monthly, quarterly, annual goal-setting
  • Sales funnel review
  • 90-day and annual employment reviews for direct reports
  • On boarding and training plans for new sales team members
  • Monthly group review with Revenue Management / DOSM
  • Contract negotiation
  • Team goal setting
  • Any reporting required for hotel / ownership meetings
• Contribute to the process of:
  • Monthly forecasting, group revenues
  • Group rate determination
  • Annual rooms revenue budget
  • Annual marketing plan
  • Action plan review with DOSM
  • Projects and additional areas of focus in collaboration with DOSM.
• Work with other departments within the hotel to provide quality service to customers.
• Attend trade shows, community events and industry meetings.
• Maintain knowledge of market, competition and customers.
• Deputize for the Director of Sales & Marketing in their absence

• University/College degree and/or experience in a related discipline preferred\
• years' experience as a Group Sales Manager in a similar sized luxury hotel with experience in leading a team
• Strong interpersonal and problem solving abilities
  • Ability to articulate the strengths of the hotel and match with the needs of the customer
• Guest focused with a passion for service excellence
• Works well under pressure in a fast paced and constantly changing environment
• Strategic mind looking to advance the hotel's revenue targets
• Analytical and detail orientated
• Ability to multi-task
• Strong selling skills to include negotiation and the closing process
• Knowledge of Opera or Property Manager, Microsoft Office and Windows XP preferred
• Ability to work independently and prioritize responsibilities

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

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