22 Customer Service Specialist Jobs in Silver Spring, MD
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
The Excalibur Group is Hiring a Customer Service Specialist Near Silver Spring, MD
Billing, Payroll, Processing, and Customer Service primary duties:
- Creates, completes, updates, and reviews employee and client records
- Enters information into computer databases for effective record keeping
- Administers new and existing DocuSign accounts
- Prepares and sends documents via mail using approved communications
- Ensures the proper naming and saving of documents in the document management system
- Ensures all compliance standards are met for audit purposes
- Collaborates with the staff to resolve rejected timesheet issues and reduce out-of-cycle payroll disbursements
- Performs timesheet reviewing
- Reviews overlap and overtime reports
- Makes and receives phone calls to support external and internal stakeholders
- Accurately and efficiently completes payroll checklists for assigned agencies.
- Completes administrative tasks such as filing, copying, data entry, etc...
- Prepares and submits invoices to agencies
- Applies payments
- Collects on unpaid claims
- Maintains confidentiality of records relating to clients
- Collaborates with other staff members to optimize delivery of services
- Other duties as assigned
- High School Diploma or GED required
- Associate degree preferred
- Experience from utilizing tax systems in a work setting preferred.
- At least 1 year of related work experience
- Excellent written and oral communication skills
- Extensive experience in working on complex projects with critical thinking and problem solving
- Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing
- Demonstrate the ability to balance work pressure with time management skills
- Demonstrate ability to build positive relationships and communicate with people of diverse backgrounds and abilities
Monday through Friday 8am-5pm.
Possibility for overtime
Temporary role COMPENSATION
$18.00/hour
HOW TO APPLY
If interested in this opportunity, please apply on our website by visiting www.theexcaliburgroup.com. **The Excalibur Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.**
Job Summary
Temporary
Business Services
$48k-60k (estimate)
03/11/2024
04/24/2024
xgllc.com
PERTH AMBOY, NJ
100 - 200
1999
GEOFFREY PIERINI
$10M - $50M
Business Services
Related Companies
The job skills required for Customer Service Specialist include Customer Service, Problem Solving, Billing, Data Entry, Time Management, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
Similar Jobs
Popular Articles
