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Can I hear you smile?
nYou talk to someone, and they immediately feel comfortable.
nYou have a smile that can be heard through a telephone.
nYou listen intently and know how to help.
nThese are the habits of a good friend. And the habits of the person we want interacting with our customers.
nSupreme Service Today is the name of our company, and each of those words is important. Our customers are expecting Supreme Service...and they are expecting it right away.
nEach day, you'll be responsible for fielding important calls coming into our busy business. You'll need to figure out what they need and find a way to help them in short order. You'll be scheduling appointments. You'll organize sales calls. You'll dispatch our technicians to the homeowner.
nEver used a computer? Excellent...because entering data and prioritizing services is going to be essential (don't worry, it's a really cool computer program and we'll teach you how to use it).
nDon't be surprised if the person on the other end of the call is having a bad day. Your job...make it better.
nThat's what we need from you.
nHere's what you'll get from us:
nSupreme Service Today has been a trusted home service company since 2005. We have customers who have been with us the whole time, and new ones we know will stick around for years to come. Each one equally important. Because of this, you can't miss a step. You're the front face of our company and the first impression for our customers. You'll need to pay close attention to detail and follow through. When you send in your application, I'd like you to place the words Smiling Voice in the subject line. Why? Because most people won't. Most people miss the little details. Those people won't be invited for an interview. But you will because you're brighter than the average.
nAs long as you have:
n...we are very interested in meeting you. If you have prior customer service experience and a background in HVAC, that's a plus...but not required.
nWe just need you to be on the ball, organized, play well with others, and smile big when our customers call.
nReady to start helping folks with Supreme Service?
nYou know what to do next.
nLooking forward to meeting you!
Full Time
$35k-45k (estimate)
05/15/2023
05/14/2024
The job skills required for Customer Service Representative include Customer Service, Scheduling, Life Insurance, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.