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Case Manager
$77k-93k (estimate)
Full Time 4 Weeks Ago
Save

The Equi Institute is Hiring a Case Manager Near Portland, OR

Salary: $23-$26/hr

Job Type: Full time, 32-40 hrs/week

Progressive benefits include:

  • Paid self-care time each week
  • 6 floating holidays per year
  • 2 weeks of flexible PTO, 2 scheduled weeks of PTO after Pride Season and during
  • the last week of the year
  • Sick leave
  • Flexible schedule
  • 401k matching (full time)
  • Health, vision, dental (full time)
  • Monthly Wellness Stipend

Background:

The Equi Institute is a nonprofit organization based in Portland, Oregon. Our mission is to enrich the health of the Trans, Queer, Gender Diverse, and Intersex communities through trauma-informed care, culturally affirming services, and social justice advocacy.

Equi’s Community Health Program is designed to connect unhoused or insecurely housed LGBTQAI2S folks - including the intersections of BIPOC, disability, elders, and people who use drugs - with traditional health workers to facilitate better connection with health care, peer support, wraparound services, harm reduction, basic first aid, wound care, and COVID-19 prevention. Our goal is to bring social services, and mental and physical health care to the people who need it most.
There is a strong social justice component to all positions within The Equi Institute, requiring critical thinking through the lens of anti-racism and intersections with poverty. Knowing the core principles of anti-racism and grounding those principles in everyday work are required job skills and core values.
Our commitment to equity and social justice happens through advancing practices, strategies, and policies that promote equity and opportunity for communities that have been historically harmed through colonization, racism, colorism, transphobia, homophobia, sexism, fatphobia, ableism, classism, and all other oppressive frameworks – in our workplace and our communities.
We are interested in individuals who are representative of the diverse populations we serve and are dedicated to serving participants with quality and compassion. We prioritize hiring and training folks who have lived experience of houselessness, and other identities/experiences relevant to the communities we serve (LGBTQAI2S , BIPoC, neurodivergent, disabled).

Responsibilities:

  • Support the peer worker team in documentation, goal mapping, and case coordination.
  • Oversee case management data collection and ensure accuracy and completeness.
  • Assist the intake specialist in refining data collection processes to enhance efficiency and effectiveness.
  • Balance case loads effectively to ensure equitable distribution and optimal support for participants.
  • Serve as the HMIS (Homeless Management Information System) lead for the team, ensuring compliance with data entry and reporting requirements.
  • Conduct comprehensive participant assessments to identify needs, strengths, and goals.
  • Develop and implement individualized care plans in collaboration with clients, addressing housing, healthcare, employment, and other social determinants of health.
  • Provide ongoing support and advocacy to participants, connecting them with resources and services to address their needs.
  • Maintain accurate and up-to-date participant records, including progress notes, assessments, and service plans.
  • Collaborate with internal and external stakeholders, including social service agencies, healthcare providers, and community organizations, to coordinate services and support for participants.
  • Monitor participant progress and outcomes, adjusting care plans as needed to ensure optimal outcomes.
  • Provide trauma-informed crisis intervention and support as needed during day center hours

Qualifications:

  • Proficient oral and written communication and interpersonal skills.
  • Ability to work independently and collaboratively in a team environment.
  • Strong organizational, record keeping, and time management skills.
  • Commitment to equity, social justice, and the mission of The Equi Institute.
  • Time and project management
  • Maintains composure and positivity during challenging situations
  • Ability to balance mission driven work with self and community care
  • Proficient with technology including word processing, powerpoint, spreadsheets, Zoom/Google Meets
  • Ability to work remotely and to travel to meetings and events as necessary
  • Strong understanding and practice of social care ethics and boundaries
  • Strong familiarity and alignment with anti-oppression frameworks, anti-racism, gender justice, disability justice
  • Ability to work independently and take initiative, while maintaining solid communication with and accountability to the Program Manager
  • Ability to practice flexibility to adapt to changing tasks, work environments, or schedules as the program evolves
  • Ability to practice flexibility to adapt to changing tasks, work environments, or schedules as the program evolves
  • Demonstrated good judgment and comfort in making independent decisions, while also understanding limitations and knowing when to ask for additional support
  • Familiarity with local mental and behavioral health resources, social service programs and systems for the unhoused

Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of participants, staff, and community partners.
  • Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Computer Skills: To perform this job successfully, an individual should have at least basic knowledge of project management software, Google Suite, Microsoft Office, Slack, case management software, and contact management systems.
  • Physical Demands: While performing the duties of this job, the employee is regularly required to walk, sit, use hands, and talk or hear. The employee is occasionally required to stand, and reach with hands and arms.

Education/Experience:

  • High school diploma or general education degree (GED); and two to four years related experience and/or training; or equivalent combination of education and experience.
  • Bilingual preferred
  • Bachelor's degree in a relevant field (e.g., social work, psychology, public health), high preference for LCSW license
  • Minimum of 2-3 years of experience in case management or a related field, preferably in a nonprofit setting.
  • 1-2 years experience in grassroots community organizing, campaigns, or direct service work
  • 1-2 years experience working in healthcare and/or mental health care
  • Experience working in a social services or community-based organization setting.
  • Knowledge of trauma-informed care, anti-oppressive practices, and person-centered approaches.
  • Familiarity with HMIS and data collection processes preferred.
  • Experience working with complex mental health needs
  • Resident of Oregon and strong ties to county in which you are applying

Certifications & Licensure

  • LCSW
  • Valid driver’s license

Work Schedule and Location

The work in this position is performed in-person. You will be provided with a computer for your work. We require masking for all in-person services.

Necessary Special Requirements

  • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
  • Employees are required to adhere to OSHA guidelines, including but not limited to completing required training on time.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Expected hours: 32 – 40 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Patient demographics:

  • Adults
  • Older adults

Schedule:

  • 8 hour shift

People with a criminal record are encouraged to apply

License/Certification:

  • Driver's License (Required)
  • Licensed Certified Social Worker (Required)

Ability to Relocate:

  • Portland, OR 97217: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$77k-93k (estimate)

POST DATE

03/31/2024

EXPIRATION DATE

07/27/2024

Show more

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