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238 Service Manager Jobs in Norfolk, VA

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Westminster Management
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2 Weeks Ago
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Service Manager
$75k-93k (estimate)
Full Time | Restaurants & Catering Services 2 Weeks Ago
Save

The Dirty Buffalo is Hiring a Service Manager Near Norfolk, VA

Established in March 2012, The Dirty Buffalo brings the taste of Western New York to Hampton Roads! We are a family-owned, locally operated restaurant that focuses on delivering great wings and other Northern comfort food in a casual, family-friendly environment. We are also growing! We opened our first franchise in 2021 and plan to continue to expand throughout the Southeast. Check out our website, www.thedirtybuffalo.com for more information about who we are and what it’s like to work here. 
Skills:
  • You’re a fast learner and willing to adapt to the needs of a growing brand.
  • You love working with people and love to make guests happy.
  • You spend your time walking the floor, table-touching, coaching, and directing staff.
  • You enjoy leading a team, you are patient, and you love to develop and mentor your peers.
  • You love a good challenge and don’t mind doing a variety of jobs.
  • You are self-disciplined, organized and can stay focused under pressure.
  • You are comfortable with computers and technology, or willing to learn.
  • You have 2 years of management experience.
Responsibilities:
  • You’ll be responsible for hiring, employee training and development, managing the floor, opening and closing the restaurant, writing schedules, managing cash and point of sale system, complying with applicable laws, and most importantly, ensuring our guests receive the legendary service we are known for!
  • You’ll need to ensure the restaurant is kept clean and safe at all times, and enforce the systems, policies, procedures, checklists and other brand standards we provide to you uniformly and consistently.
  • You’ll need to communicate constantly with your staff, management team and corporate, check emails daily, give and receive direction and ensure information is passed down the chain of command quickly and correctly. 
You must be willing and able to with or without reasonable accommodation:
  • Stand up and move for most - if not all - of your shift (up to 12 hours)
  • Work weekends and holidays
  • Lift up to 50 lbs
  • Get to work in inclement weather (we are from Buffalo, we don’t close for snow)
  • Operate restaurant equipment like grills, dishwashers and slicers.
  • Understand and communicate in the predominant language of our guests and employees.
What The Dirty Buffalo offers YOU:
  • Highly competitive starting salary plus sales and performance-based bonuses twice per year.
  • Full Benefits Package inc. health, dental, 401K, vision, life, disability, parental leave, free meals. 
  • A fun, energetic work environment.
  • Extensive training on our brand standards and operational policies and procedures.
  • The ability to grow with a company that will be franchising across the East Coast.
  • An opportunity to be part of the future of Hampton Roads dining!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$75k-93k (estimate)

POST DATE

04/14/2024

EXPIRATION DATE

06/13/2024

WEBSITE

thedirtybuffalo.com

HEADQUARTERS

NORFOLK, VA

SIZE

25 - 50

TYPE

Private

REVENUE

$5M - $10M

INDUSTRY

Restaurants & Catering Services

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

Westminster Management
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$83k-108k (estimate)
3 Days Ago

If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
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Providence College
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