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Front Desk Agent
$30k-40k (estimate)
Full Time | Accommodations 1 Month Ago
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The Culver Hotel is Hiring a Front Desk Agent Near Culver, CA

The Culver Hotel is seeking a motivated, service-driven Front Desk Agent to join the Front Office team at our 46-room reimagined boutique luxury property located in the heart of downtown Culver City.
The Front Desk Agent is responsible for delivering customer service excellence at all times, by creating a personable and memorable experience for guests at check-in, check-out, and during their stay.

Job Overview
  • Provide a warm, authentic greeting to all guests according to brand standards
  • Display a positive and enthusiastic attitude and be a team-player
  • Ability to multi-task, work in a fast-paced environment and maintain composure at all times; be solutions oriented, open minded, and always seeking to improve
  • Understand and communicate Proper brand standards to guests
  • Provide knowledgeable and comprehensive information about the neighborhood and surrounding areas
  • Promptly answer, record, and complete all guests’ requests, phone calls, questions, or concerns
  • Process arrivals and departures, complete registration paperwork, obtain and post payments, and balance cash banks
  • Execute check-in process per brand standards
  • Arrange airport and local transportation through established network of vetted vendors and seeking new best practices
Qualifications
  • Must have prior experience utilizing HMS (Hotel Management System)
  • Experience in a similar role in a hospitality environment preferred
  • Dependable, detail-oriented and organized
  • Able to work under pressure
  • PMS knowledge
  • Excellent communication skills - both oral and written
  • Strong ability to assess a situation, show good judgment and resolve conflicts
  • Work flexible schedules and willing and able to work shift duties that may include evenings, nights, weekends and holidays
  • Collaborate with colleagues cross-departmentally
  • Perform job functions with attention to detail, speed and accuracy
  • Work cohesively with Colleagues as part of a team
Education: High School degree or equivalent required.
Company OverviewProper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all.
We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$30k-40k (estimate)

POST DATE

03/22/2023

EXPIRATION DATE

04/13/2024

WEBSITE

culverhotel.com

HEADQUARTERS

CULVER CITY, CA

SIZE

50 - 100

FOUNDED

1924

TYPE

Private

CEO

THEODORA MALLICK

REVENUE

<$5M

INDUSTRY

Accommodations

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The job skills required for Front Desk Agent include Customer Service, Front Office, Transportation, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

02/10/2022: Fayetteville, AR

Some front desk agents served a hotel associate apprenticeship.

01/05/2022: Albany, GA

The front desk agent can check different guest queries, they can check different problems and various complaints.

12/01/2021: Richmond, VA

The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

11/30/2021: Saint Paul, MN

Seek Out Hospitality Skills Training Opportunities.

01/27/2022: Pensacola, FL

Finally, Add A Summary Or Objective Statement.

01/17/2022: Fort Worth, TX

Step 3: View the best colleges and universities for Front Desk Agent.

Calvin University
Colby-Sawyer College
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University of South Carolina--Upstate
New York University
CUNY--Queens College
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