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Call Center Representative - Part-time
$32k-41k (estimate)
Part Time 2 Months Ago
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The Community Blood Center is Hiring a Call Center Representative - Part-time Near ,

The Community Blood Center (CBC) is hiring new part-time Call Center Representatives to help schedule lifesaving blood donation appointments. No experience is necessary — we’ll train you! Did you know:

  • There’s no way to make blood, it has to be donated.
  • Over 40 local hospitals and clinics depend on the blood given by our community donors to treat cancer, infection, and injuries.
  • Our Call Center Representatives are a big reason we have 100 successful blood drives and filled donor centers each month. Your work will save lives.

What will your day look like?

  • No call center or blood donation experience? No problem! We provide you the tools you need to be confident on the phone, including scripts, call lists, and info about The Community Blood Center.
  • Connect with a wide variety of people — our donation heroes represent every part of our community.
  • Schedule Donation Appointments — You’ll call CBC’s list of blood donors to schedule and confirm donation appointments.
  • Answer Phone Calls — You’ll answer questions about CBC programs, services, and special blood needs. When needed, you’ll transfer calls to appropriate office personnel.
  • Help achieve The Community Blood Centers goals by booking appointments by maintaining quality call control with dials per hour.
  • Attend Onsite Events — There will be occasional opportunities to join our team at in-person special donor recruitment projects around our community. Here, you’ll meet potential donors face-to-face and share information about CBC’s mission.

Pay and Hours

  • Part-time position, 16-19 hours/week.
  • Monday-Friday, between 3pm - 8pm
  • Saturday, between 8am - 1pm

Qualifications and Skills Needed

  • Professional, polite, and confident while making multiple phone calls per hour — previous call center or appointment setting experience is a plus but not required!
  • You have solid data entry and computer skills. You’ll need to keep accurate records in our computer system and communicate with your team.
  • Empathy and good listening skills are a must to increase community confidence.
  • High School diploma or equivalent preferred.
  • Complete requirements for this position will be reviewed during the interview process.

About Us

What if your work allowed you to live out your passion for helping people? At The Community Blood Center, every person on our team is part of a critical link that connects blood donors to patients in our community who need it. Because this work demands compassion and grit, we only hire people who want to be part of a tight-knit team united in the goal of saving lives. But the reward? You’ll leave work every day knowing you gave people in your community a chance to recover from injury, battle cancer, and fight disease. Our employees get a complete set of benefits and valuable training to launch their careers in healthcare. At The Community Blood Center, your work is the link to life for our community.

What are you waiting for? Take the next step. Start a career you’ll be proud of.

The Community Blood Center

4406 W. Spencer St.

Appleton, WI 54914

www.communityblood.org

www.facebook.com/cbloodcenter

The Community Blood Center is an EEO/AA/M/F/Vet/Disability Employer

Job Summary

JOB TYPE

Part Time

SALARY

$32k-41k (estimate)

POST DATE

03/19/2024

EXPIRATION DATE

03/22/2024

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The job skills required for Call Center Representative - Part-time include Call Center, Listening, Computer Systems, Data Entry, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative - Part-time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative - Part-time. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative - Part-time positions, which can be used as a reference in future career path planning. As a Call Center Representative - Part-time, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative - Part-time. You can explore the career advancement for a Call Center Representative - Part-time below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

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The representatives should also use their problem-solving skills to resolve customer queries effectively.

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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

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Perfect for Call Center Representatives with two to five years of experience.

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Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

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Previous call center experience preferred but not required.

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