11 Call Center Representative-Part Time Jobs in Frederick, MD
AllerVie Health is Hiring a Call Center Representative-Part Time Near Frederick, MD
- Eligible for benefits the first of the following month after date of hire
- (3) major medical plan offerings
- Dental and vision plan offerings
- Supplemental benefit offerings: accident, critical illness, hospital indemnity, short-term and long-term disability, supplemental life insurance, flexible spending and dependent care spending plans
- Company paid benefits: $50K basic life and AD&D insurance, Teladoc plan for employee and dependents at no cost, Employee Assistance Program to include work/life balance resources and counseling
- 401k Plan with VOYA after 6 months of AllerVie employment. Company match of 100% of the first 3% of employee contributions. 50% for the next 2% of employee contributions.
- Generous paid time off that increases with years of service
- Paid holidays
AllerVie Health is hiring a Call Center Representative. We are looking for highly motivated candidates with a great attitude, a high level of professionalism, and the ability to thrive in a fast-paced environment.
Duties/Responsibilities:
- Able to answer high call volume on a daily basis
- Able to respond to patient care and team emails efficiently
- Communicates with all care teams to promote information transparency and continuity
- Problem solving abilities when approached with emergent schedule changes
- Maintain complete and accurate documentation
- Collect past due balances for all patients
- Schedule appointments for patients and referring physician offices
- Notifies new patients of upcoming appointments
- Update patient demographics at point of contact
- Balance daily patient charges (cash, check, credit cards) against computer
- Scan paperwork and faxes on a daily basis
- Respond promptly to customer needs
- Provide excellent customer service
- Observe safety and security procedures
- Maintain work area in a neat and organized manner
- Report potentially unsafe conditions to management
- Other duties and responsibilities as assigned
To perform this job successfully, the candidate must be able to perform each duty adequately in a culturally competent environment. The requirements listed below are representative of the knowledge, skills and abilities required.
- High School graduate or equivalent
- Previous patient care/customer service experience preferred
- Detail oriented with excellent computer skills
- Polished appearance
- Positive customer service skills
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 10 pounds at times
Job Summary
Part Time
$32k-40k (estimate)
01/28/2024
05/22/2024
allervie.com
<25
The job skills required for Call Center Representative-Part Time include Customer Service, Call Center, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative-Part Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative-Part Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative-Part Time positions, which can be used as a reference in future career path planning. As a Call Center Representative-Part Time, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative-Part Time. You can explore the career advancement for a Call Center Representative-Part Time below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
Similar Jobs
Popular Articles
