POSITION DESCRIPTION

September 2022

Housekeeper

Association Mission and Values

The Colorado Chautauqua Association (CCA) is a 501(c) 3 Colorado non-profit corporation dedicated
to preserving, perpetuating, and improving the site and spirit of the historic Chautauqua by
enhancing its community and values through cultural, educational, social, and recreational
experiences. The chautauqua experience is based on lifelong learning, love of nature, voluntary
simplicity, and music, oration, and the arts. Historic significance, traditions, cultural relevance,
respite, and enrichment are among the community benefits provided by the Colorado Chautauqua.
General Description

The Housekeeper is a full time, non-exempt position. The Housekeeper is responsible for
performing housekeeping duties in rental cottages and public buildings in a timely manner, meeting
established quality standards. Weekend and some evening work are required in meeting position
responsibilities. For emergency and inclement weather reporting this position is considered
essential.
Major Duties and Responsibilities

• Performs housekeeping duties as assigned by the Housekeeping Manager, including, but not

• Report any items found in the cottage/unit after guest departure to supervisor for delivery to

• Report guest comments, suggestions, and concerns to the Housekeeping Manager timely
• May assist with stripping of dirty linens from cottage as needed
• May assist with laundry as needed
• Side work as assigned:

o Refill cleaning supplies
o Inventory of supplies according to department inventory schedule
o Organization of supplies
o Folding of terry/linens

• Maintains excellent rapport with staff and guests.
• Performs other duties as directed.

Reports to: Housekeeping Manager and Housekeeping Supervisor
May also take direction from: General Manager, Hospitality Operations
Required Qualifications

• 1 plus years housekeeping experience in a hotel/hospitality setting
• Reliable transportation to and from Chautauqua

Knowledge, Skills & Abilities

• Punctual & Reliable
• Excellent customer service skills
• Sharp attention to detail
• Ability to work well as part of a team, and independently to complete tasks
• Must function effectively in fast-paced environment to meet deadlines
• Bi-lingual, a plus

Technical Skills
Requires use of voice mail, e-mail, and property communication devices.
Physical Requirements

Duties require lifting and/or carrying of objects weighing up to 50 pounds. Must be able to climb
stairs, ladders as well as navigate the site which has a 200-foot elevation change.
Additional Qualifications
Every employee at the Colorado Chautauqua Association is expected to be a creative problem
solver as well as possess a strong and positive attitude regarding hospitality and customer service,
striving to provide a high-quality guest experience through every action taken.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or
qualification associated with the job.