ESSENTIAL FUNCTIONS

• Use of pharmacy and scheduling programs for documentation and nurse scheduling of home infusion visits.
• Proactively communicate to field staff, nurse management, and patients.
• Investigate / research issues and provide resolution.
• Take initiative for problem solving with ability to multitask effectively and use critical thinking.
• Correct and timely entry of data in appropriate systems.
• A pro-active work ethic with ability to be managed / trained virtually
• Proficiency and use of Excel and Outlook

QUALIFICATIONS

• High School education or GED.
• 5 years of relevant Customer Service experience.
• Previous Healthcare experience preferred but not required
• Microsoft Office Suite.
• Extremely detailed oriented.
• Excellent written and oral professional communication skills.

Last updated : 2024-05-03