1 Blackjack Manager Job in Terral, OK
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Blackjack Manager
$45k-61k (estimate)
Full Time | Social & Legal Services
2 Weeks Ago
The Chickasaw Nation is Hiring a Blackjack Manager Near Terral, OK
Blackjack Manager - 6770
Terral, OK | Card Games | Full Time
Posted today
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Description
We are currently looking for a Full Time Blackjack Manager to join our Riverstar Team!
Summary:
Responsibilities:
- Maintains files, logs, and records
- Maintains confidentiality, security, and integrity of data and information
- Ensures employees and resources complete assigned training and development
- Maintain knowledge of and enforce all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Prepares weekly reports
- Mentors, coaches, develops and assists in training in assigned area
- Assigns, reviews, monitors and ensures performance of assigned staff for area of responsibility
- Participates in candidate selection process
- Assigns tasks and responsibilities of assigned staff
- Reviews and documents work effectiveness of assigned staff
- Coaches and corrects assigned staff through performance deficiencies
- Observes and documents work behaviors of assigned staff
- Ensures cooperative and respectful work relationship of assigned staff including interpersonal training and resolving internal issues
- Ensures compliance with all laws, rules, regulations, policies, procedures and guidelines for assigned work area
- May be required to act as Manager on Duty in the absence of the manager to ensure all operational standards are maintained
- Provides first class customer service - courteous and helpful to all internal and external customer types
- Greets and engages with a smile
- Determines and meets needs
- Seeks positive experience and outcomes
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Completes all training and development requirements and participates in continuing education opportunities
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Shares responsibilities for maintaining adequate supplies and equipment
- Maintains general upkeep of work area and maintains a safe environment
- Observes and addresses potential environmental hazards and risks
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- May provide break coverage for others as assigned
- May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
- Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Routes, logs, prepares and/or distributes incoming and outgoing mail
- Maintains confidentiality, security, and integrity of data and information
- Serves as a liaison between third party vendor and internal management
- Completes all training and development requirements and participates in continuing education opportunities
- Maintain knowledge of and enforce all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Coordinates Individual Development Plan (IDP) program for facility. Works with leadership on disseminating information of the IDP program offerings and requirements.
- Plans staff to meet operational needs
- Assists senior facility management with managing assigned budgets - preparation, forecasts, expense management, approvals, communications, reporting, etc.
- Reviews and approves all shift paperwork completed by shift supervisors, to include table count sheets, tournament paperwork, rotation sheets, management reports, staffing and employee information about the shift
- Drives revenues by creating and implementing Blackjack promotions in partnership with Card Games Manager using trends and industry data
- Manages operating costs by identifying needs, comparing trends to current needs and controls labor costs by providing accurate schedules and monitoring overtime
- Mentors, coaches, develops and assists in training in assigned area
- Assigns, reviews, monitors and ensures performance of assigned staff for area of responsibility
- Participates in candidate selection process
- Assigns tasks and responsibilities of assigned staff
- Reviews and documents work effectiveness of assigned staff
- Coaches and corrects assigned staff through performance deficiencies
- Observes and documents work behaviors of assigned staff
- Ensures cooperative and respectful work relationship of assigned staff including interpersonal training and resolving internal issues
- May direct and support staff in other areas as needed
- In a timely manner, assists in resolving customer and employee complaints not resolvable by subordinates by listening, investigating and answering questions
- Interviews and selects job candidates
- Oversees job functions, development and job performance, including but not limited to, annual evaluations, employee development and performance management
- All other duties as assigned
Competencies:
Essential:
- Follow instructions, written or oral
- Ensures compliance
- Adhere to all scheduling and attendance requirements
- Honesty, truthfulness, reliability, accountability
- Read, understand and apply regulations and policies
- Must possess knowledge of Poker room games
- Must be friendly with an outgoing personality
- Builds effective working relationships
- Individual or small group training on specific tasks or procedures
- Communicates verbally with team, departments, guests and management
- Keeps written records
Skills:
Essential:
- Basic Computer skills
- Complete level 1 Core Leadership Training within 12 months
- Excellent mathematics skills
- Excellent Microsoft Office skills
- Must be able to operate related office equipment
Experience:
Essential:
- 5 years directly related management experience
- 3 years directly related experience
Education:
Essential:
- High School, GED or Equivalent
- Bachelor's Degree in directly related field
Credentials:
Essential:
- Pass gaming background check
- Participation in Fast Track Leadership Training program
- So You Want to Be a Supervisor training
Working Conditions:
Essential:
- Smoking - cigarette smoke
- Bright and Flashing lights
- Casino
- Fast-paced
- Noisy
- Communications written, verbal
- De-escalate argumentative, hostile or similar situations
- Pass pre-employment drug test
- Use computer up to 25% of shift
- Sometimes lift and or carry up to 50 lbs
- Sitting up to 25% of shift
- Standing up to 50% of shift
- Walk up to 25% of shift
- May work holidays
- May work rotating shifts
- May work weekend shift
- Infrequent travel
Job Summary
JOB TYPE
Full Time
INDUSTRY
Social & Legal Services
SALARY
$45k-61k (estimate)
POST DATE
04/28/2024
EXPIRATION DATE
07/02/2024
WEBSITE
chickasaw.net
HEADQUARTERS
ADA, OK
SIZE
100 - 200
TYPE
Private
CEO
JOHNNA WALKER
REVENUE
$5M - $10M
INDUSTRY
Social & Legal Services
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About The Chickasaw Nation
The Chickasaw Nation is a government organization that provides programs and services that includes community, culture, education and legal.
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