11 Customer care representative Jobs in Brook, IL
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The Chamberlain Group, Inc. is Hiring a Customer care representative Near Brook, IL
If you are a current Chamberlain Group employee, please click here to apply through your Workday account.
Chamberlain Group is a global leader in access solutions. Our leading brandslikeLiftMaster,Chamberlain, MerlinandGrifcoarefound in millions of homes and commercial applications across the globe.
Our innovative products powered by the myQ digital ecosystem provide customers with smart access solutions to move safely through garages, homes,communities,businesses,andstorage facilities.
At Chamberlain Group, we hire smart people to work on cool products for a connected world.
This role is within CGI's Customer Experience and Technical Support function. A successful incumbent is expected to (i) Provide ongoing, daily support to external and internal customers, spanning all CGI product lines and (ii) Utilize CRM solutions to initiate and process customer cases, and create and maintain reports.
Education requirements include : High School Diploma; Experience requirements include : 2-3 years Customer Care experience.
Customer Care Associate II Essential Duties :
- Provide ongoing, daily support to external and internal customers, spanning all CGI product lines
- Utilize CRM solutions to initiate and process customer cases, and create and maintain reports
- Provide product information, pricing and availability
- Provide ongoing support of Inside and Outside Sales team
- Follow-up with customers regarding the status of their open orders and relay shipping information
- This position requires regular and predictable on-site attendance and the ability to work the particular shift and / or schedule to which you are assigned, as well as additional hours as needed.
- Protect CGI's reputation by keeping information confidential
- Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies
- Contribute to the team effort by accomplishing related results and participating on projects as needed
Customer Care Associate II Qualifications :
- High School Diploma
- 2-3 years of relevant work experience
- Preferred Qualifications - Some College, SAP, Salesforce Service Cloud, Microsoft Outlook experience
Share our immediate openings with your circle of friends, business Associates and family members. We have awesome opportunities.
LI-Hybrid
LI-JE1
marital, disabled or veteran status. We're committed to fostering an environment where people of all live d experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com .
NOTE : Staffing agencies, headhunters, recruiters, and / or placement agencies, please do not contact our hiring managers directly.
Last updated : 2024-02-25
Job Summary
Full Time
Medical Technology
$39k-49k (estimate)
02/27/2024
04/10/2024
thecgroup.com
GREAT BARRINGTON, MA
50 - 100
1999
Private
ERIC CHAMBERLAIN
$10M - $50M
Medical Technology
Related Companies
About The Chamberlain Group, Inc.
Chamberlain Group manufactures residential and commercial door operators, access control and communication products.
The job skills required for Customer care representative include Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care representative positions, which can be used as a reference in future career path planning. As a Customer care representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care representative. You can explore the career advancement for a Customer care representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.
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