About The CentersThe Centers fights for equity by healing, teaching, and inspiring individuals and families to reach their full potential. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives.Our residential facilities purpose at is to provide a safe and supportive environment for children, youth, and families who are facing mental illness, abuse, and neglect. Cleveland Christian Home exists to be a haven of hope and healing for children, youth, and families struggling with mental illness, abuse, and neglect.We strive to be an equitable, anti-racist, and service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive. Wellbeing and BenefitsProviding quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices from medical to dental to vision plans to meet the different needs of our staff.· Choice of medical and dental plans · Health Savings Account · Flexible Spending Account for Health and Dependent Care · Vision · Support for continuing education and credential renewal · Life Insurance · Retirement Savings (401k) with a company contribution · 457(b) Savings · Mental Health Support · Employee Assistance Program · Calm Subscription · Short and Long term Disability Job SummaryThe Employee Assistance Counselor provides support and guidance to employees of Cleveland Christian Home. The Employee Assistance Counselor will work directly with employees understanding challenges and barriers; provide post crisis support; lead resiliency groups; offer individual counseling and support to employees with diverse backgrounds. Essential Job Duties & Responsibilities· Provide crisis stress support to all employees and lead the team in post-crisis debriefings.· Counsel employees while providing helpful strategies for understanding and healing.· Create an open and inviting environment, reflecting diverse life experiences, free of judgment.· Develops workshops on wellness, positive coping skills, and resiliency for employees.· Collaborate with the leadership team to create groups and opportunities for employees to maintain workplace resilience and increase mental and emotional fitness.· Assess employee morale and give recommendations to leadership to improve morale. Other Job Duties & Responsibilities§ Other duties as assigned. Core CompetenciesCommunication: Expresses thoughts clearly, concisely, and effectively both verbally and in writing. Crisis Management: Able to assist others through emotional or tense situations, develop and define solutions that others can endorse.Diversity & Inclusion: Values all people for their unique talents and divergent viewpoints. Actively encourages practices that support diversity, inclusion, and cultural competence.Emotional Intelligence: Able to perceive, interpret, demonstrate, control, evaluate, and use emotions to communicate with and relate to others effectively and constructively. Job Qualifications· Master of Divinity from an accredited seminary or university· Experience in direct ministry and/or counseling· Demonstrated organizational skills· Experience working in a clinical setting with those experiencing illness, trauma, and disability· Ability to respect and embrace the unique perspectives and experiences of others Physical Demands/Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit for extended periods of time, stand, walk, use hands and fingers, and reach with hands and arms. Travel and work outside of normal hours may be required for meetings, presentations, trainings and other events. This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of The Centers. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility. SupervisoryThis position does not provide supervisory support to employees.