Application Process

This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Monday, March 4, 2024.

In your cover letter, please share how your training and education has prepared you for this position. Please also describe your customer service philosophy and how you think it will serve you in this position.

Please review the position description listed above for full scope of responsibilities and qualifications. Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire.

Job Summary

Reporting to and under general direction of the Managing Director of Entrepreneurial Activities Operations and Administration, and working collaboratively with other members of the campus leadership team, the Parking Operations Manager manages and supervises all Transportation and Parking Services department activities related to the issuance of parking citations, traffic control, Parking Information Booth operations, and special event parking services, including, but not limited to, hiring, training, scheduling and supervising field operations personnel; managing event set up; overseeing cash collection; traffic control services and customer service in the Transportation and Parking Services Office.

Key Qualifications

This position requires a minimum of three years of experience in a related field including customer service, event coordination, parking or traffic control, and parking enforcement, along with a minimum of one to two years of progressively responsible and applicable management and/or supervisory experience. Bachelor's degree, or equivalent combination of education and experience to provide the required knowledge, skills and abilities to perform the duties of the position. Supervisory experience in a higher education environment is preferred. A working knowledge of parking industry technology and enforcement practices is highly preferred. Proficiency with computers, Microsoft Office Suite (Word, Excel), and Google Suite required. Knowledge of and PeopleSoft preferred. The incumbent must possess and/or obtain and thereafter maintain a California Driver’s License valid for the operation of any vehicle or equipment required to maintain and operate.

Salary and Benefits

Starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,750 to $6,000 a month. This position is a member of the Management Personnel Plan and serves at the pleasure of the President.

This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year and a Personal Holiday that may be taken any time during the year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer.

A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page.

Supplemental Information

Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. 

The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid-compliance-and-monitoring-office.

CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.

Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas).

Positions are posted for a minimum of 14 calendar days.

For questions related to the application process, please reach out to hr@sonoma.edu. The ADA Coordinator is also available (hraccommodations@sonoma.edu) to assist individuals with disabilities in need of accommodation during the hiring process.

Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/resources/fire-safety. The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu.