Job No: 525247; 03/06/2023
Office Assistant
Administrative Support Assistant IISpecial Education and Counseling

Salary Range: $3,338 - $4,913/Monthly

Work Schedule: Full-Time, Monday - Thursday, 9:00 a.m. to 6:00 p.m., Friday, 8:00 a.m. to 5:00 p.m.; temporary position, ends on or before one year from the date of hire; may be extended; may become permanent; non-exempt classification.

Essential Functions: Under direct supervision, this position involves providing customer service for more than 25 full-time and 40 part-time faculty, as well as hundreds of students enrolled in credential, certificate, Masters, and doctoral degree programs within the Division, and a variety of campus community individuals requiring appropriate information or referral. The Office Assistant is responsible for a broad range of tasks involving the monitoring of book orders, changes of grade, distribution of faculty/staff payroll, student opinion surveys, fieldwork coordination, coordination of comprehensive exams, and other duties as assigned.

Required Qualifications & Experience: Incumbent must possess: the equivalent to two years of general office experience, which included providing work direction or acting as a lead to lower-level staff; proficiency in the use of Microsoft Office and related software and hardware, especially Word, Excel, and Outlook; enthusiasm in providing quality student services, supporting/supervising staff/student assistants, and working with faculty and division chairs to ensure services necessary to support academic programs; excellent verbal/written communication skills, customer service skills, and strong organization skills; and strong interpersonal skills. Incumbent must have the ability to: communicate effectively with students, faculty, staff, administrators, community partners and representatives from other outside agencies; learn electronic survey tools such as Qualtrics; learn and understand complex university regulations/policies and relay that information clearly to students, faculty, and others in the campus community; meet deadlines; multi-task; work well under pressure; and collaborate with students, faculty, staff, and administrators to resolve problems and generate future solutions. Incumbent must demonstrate an interest or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to OfficeHRM@calstatela.edu.

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Desired Qualifications: Knowledge and effective use of PeopleSoft/GET.

Closing Date: Review of applications will begin on 3/20/2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.
In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.
Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.
To obtain employment information for the impaired call:
TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678