48 Customer Care Representative Jobs in Anaheim, CA
the bugman is Hiring a Customer Care Representative Near Anaheim, CA
Job Description
Top Five Reason to work at the bugman
- Positive & Fun company culture
- Support from a loyal customer base
- Dedicated & caring managers
- Excellent training
- Great pay & benefits
A Message from the President and CEO, Brian Olson
I want to personally let you know that here at the bugman we walk our talk and live out our Core Values every day. It's not unusual to be meeting team members here at the bugman that have been with our company for 10, 20, 25 years. It's not by accident- we take care of our team members and our team members take care of our customers.
If you are looking for somewhere to call home, you might have just found it - apply today!
Thank you, Brian Olson
Company Overview
the bugman, an award-winning pest and termite control company, is now seeking Customer Care Representatives to join our team. We’re growing at a rapid pace and are looking for committed and hard-working individuals dedicated to customer service. We offer competitive benefits, an awesome team culture, and a casual but professional atmosphere. If you have high standards and want to work with the “best of the best,” apply with us!
We're different from other pest and termite companies – we are known in the community for having the highest standards of work, with an undisputed reputation for customer service. Since 1958, our success has been built upon professional application, the highest craftsmanship, and most importantly a team of committed and successful individuals dedicated to customer service.
This is not just a “job.” We are offering a career opportunity to work with people who value your work ethic and commitment to quality work. We have very little turnover because we treat our people right!
At the bugman, we offer a fun and motivating workplace experience. People like working here! Our managers are more like coaches – they provide support and encouragement to be your best. Check our Careers page and see for yourself! https://careers.thebugman.com/
Position Overview
As a Customer Care Representative you will be our customers main point of contact. Ideal applicants will be friendly, professional, engaging, and dedicated to providing our reputation-worthy customer service. This position balances customer service, administrative support, and other team-related responsibilities.
As a Customer Care Representative, you will
- Operate a multi-line phone system
- Answer and process inbound phone calls
- Create and update client accounts
- Provide administrative support such as filing, organizing paperwork, and other administrative duties as assigned by management
Requirements
- Minimum 2 years’ office and or call center experience
- Successful completion of a drug screening
- Verifiable references
- Previous experience with Microsoft Visio and Microsoft Office applications
- Termite and Pest Control industry experience is desired, but not required
Work Schedule
- Full Time
- Monday through Friday
- One Saturday a month required
Attributes Needed to be Successful
- You pay attention to detail
- You are customer focused
- You are committed to meeting deadlines
- You are reliable and trustworthy
- You are a phenomenal teammate
Competitive Benefits and Compensation
- $19.00 - $21.00 per hour, Depending on Experience
- Team Member referral bonuses
- Awards & Incentives
- Kaiser Medical
- UnitedHealth Dental
- CoPower Vision
- 401K Retirement Plan
- Vacation Pay
- Sick Pay
- Holiday Pay
Here at the bugman we believe that what we do makes a difference in the lives of our neighbors. We take great pride in our work, knowing that we play a part in keeping our community happy and pest-free. We tackle challenges and solve problems with our customers in mind.
Feel free to reach out to our hiring team at (714) 294-6016 or Careers@thebugman.com.
the bugman is a drug free workplace, complies with California Fair Change Act, and an Equal Opportunity Employer. the bugman does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are by qualifications, merit, and business need.
Job Summary
Full Time
$40k-50k (estimate)
05/07/2024
05/20/2024
thebugman.com
SUNKIST, CA
<25
1958
HERB OLSON
<$5M
Related Companies
The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.
