Job Title: Cog Retail Sales Associate
Job Pay Range: $15.00 per hour
Job Summary
The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
As a member of the Cog Railway team, this role will work in the iconic gift shop where you will be able to provide top notch hospitality and welcome guests into a gift shop representing the sheer beauty, excitement, and scenic grandeur of Pikes Peak & the Cog Railway. Live. Work. Explore.
Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor HERE.
What you will be doing:

• Assist customers in a courteous and knowledgeable manner, answering customers’ questions regarding location, price, and use of merchandise.
• Greet customers on sales floor.
• Operate cash register and obtain payment or credit authorization.
• Wrap or bag merchandise for customers as needed.
• Process returns and exchanges.
• Prepare end-of-shift deposit of payments.
• Stock and restock product as necessary; maintain product displays.
• Take inventory of stock and requisition merchandise from stockroom.
• Willingness to work in a fast-paced, team-oriented environment
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Other duties as assigned

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.
What we are looking for:

• Public contact experience with a willingness to courteously interact with a broad cross-section of customers in a high-volume seasonal retail operation.
• Ability to properly handle and secure cash and credit cards; basic math skills and ability to make change.
• Ability to work in a fast-paced environment with minimal supervision while maintaining guidelines set by supervisor.
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills
• Reasonable accommodations will be made for individuals with disabilities*

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.
Why Choose the Broadmoor (Benefits)
Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

The application deadline for this position is May 4th, 2024 to be considered. We encourage applicants to apply early for full consideration and this posting will remain open until filled.