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THE BREAKERS PALM BEACH is Hiring a Manager - Front Door (Outside) Near Beach, FL
Job Summary: The Front Door (Outside) Operations Manager will oversee all aspects of valet parking and luggage handling operations. They will serve as the main point of contact for the department and work to ensure high-quality services for all guests. Responsibilities:
Create daily operating plans for valet parking and luggage handling operations to ensure efficient and effective services for guests
Track and document operational trends to optimize operations and enhance guest experience
Train and supervise new team members to ensure high standards of performance
Observe daily service procedures to identify areas for improvement and implement necessary adjustments
Control revenue and expenses to ensure profitability and effective use of resources
Ensure that departmental operating systems are accurately utilized
Provide daily oversight of team performance, ensuring that high-quality services are provided at all times
Qualifications:
Bachelor's degree in Hospitality Management or related field
Strong leadership and interpersonal skills
Ability to work under pressure, handle multiple priorities, and meet deadlines
Excellent communication and problem-solving skills
Passion for providing exceptional customer service