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The Bowen Group is looking to enhance our Customer Service Team!
Interested? Read on...
The Customer Service Representative provides front-line operational support for the Veterans Experience Office's premier Contact Center.
In this role, you will assist callers by directing them to proper resources to address questions, issues, and complaints.
Phone calls are from a wide variety of individuals including Veterans and their family members and / or representatives.
The Bowen Group has front-line customer service positions supporting the Veterans Experience Office at the U.S. Department of Veterans Affairs available.
Currently, our Team is teleworking from home; however, you must have the capability to work onsite at our Shepherdstown office.
I am passionate about helping others.
I have empathy.
I excel at communicating.
If this describes you, our Veterans need You!
At Bowen, you will get :
CORE FUNCTIONS AND RESPONSIBILITIES :
QUALIFICATIONS AND REQUIREMENTS :
The Bowen Group gives preferential consideration to U.S. Military Veterans or Veteran family members.
BOWEN PERKS :
The Bowen Group provides support to federal government clients. Some of these clients may require our employees to be fully vaccinated for COVID-19.
Therefore, by applying for this position, you understand that you may be required to disclose your vaccination status as a condition of employment.
gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant.
The Bowen Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us at
Note : This accessibility is intended for individuals requiring accommodations and should not be used to check on the status of your application.
Inquiries not specific to requesting accommodation will be discarded.
Last updated : 2024-04-24
Full Time
IT Outsourcing & Consulting
$35k-44k (estimate)
10/23/2023
05/09/2024
bowenmedia.com
MINEOLA, NY
<25
2004
DANIEL BOWEN
<$5M
IT Outsourcing & Consulting
The job skills required for Customer service representative include Customer Service, Written Communication, Life Insurance, Computer Systems, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.