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Front Office Supervisor
$44k-58k (estimate)
Full Time 2 Weeks Ago
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The Bluff Savannah Historic-A Hilton Tapestry Collection Hotel is Hiring a Front Office Supervisor Near Savannah, GA

The Bluff Hotel Savannah Historic-A Hilton Tapestry Collection Hotel is looking for a Front Office Supervisor to join our wonderful team! HILTON EXPERIENCE STRONGLY DESIRED!

SUMMARY:

The Front Office Supervisor assists the Assistant General Manager and General Manager in the day-to-day operations of the rooms division.

Job Summary

Directly supervises all Front Office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, scheduling, and telephone.

Reports to:

Assistant General Manager

Responsibilities and Duties:

  • Participates in the selection of front office personnel.
  • Trains, cross-trains, and retrains all front office personnel.
  • Schedules the front office staff
  • Supervises workloads during shifts.
  • Evaluates the job performance of each front office employee.
  • Maintains working relationships and communicates with all departments.
  • Maintains master key control.
  • Verifies that accurate room status information is maintained. And properly communicated.
  • Resolves guest related problems quickly, efficiently, and courteously.
  • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.
  • Reviews and completes credit limit report.
  • Works within the allotted budget for the front office.
  • Receives information from the previous shift manager and passes on pertinent details to the oncoming manager.
  • Checks cashiers in and out and verifies banks and deposits at the end of each shift.
  • Enforces all cash handling, check cashing, and credit policies.
  • Conducts regularly scheduled meetings of front office personnel.
  • Wears nametag and the proper uniform at all times. Requires all front office employees to wear nametag and proper uniforms at all times.
  • Upholds the hotel's commitment to hospitality.
  • Performs any and all duties not specifically outlined above that are an inherent part of the position.
  • Perform and execute any requests made by corporate or supervisor in a cooperative and expeditious manner.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Rotating weekends
  • Weekends as needed

Ability to Relocate:

  • Savannah, GA 31401: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$44k-58k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

05/08/2024

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The job skills required for Front Office Supervisor include Front Office, Guest Service, Scheduling, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Supervisor. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Supervisor job description and responsibilities

Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.

02/18/2022: Terre Haute, IN

Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.

02/11/2022: Bridgeport, CT

Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.

02/28/2022: Brockton, MA

Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.

12/31/2021: Fresno, CA

The supervisor must be able to work effectively under duress and provide direction to other members of the support team.

01/06/2022: Austin, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Supervisor jobs

Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.

12/24/2021: Florence, AL

Allocate rooms to expected arrivals after checking the guests preferences and special requests.

02/26/2022: Fort Myers, FL

Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.

01/24/2022: Utica, NY

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.

01/14/2022: Lompoc, CA

Supervise daily shift process ensuring all team members adhere to standard operating procedures.

01/27/2022: Gainesville, FL

Step 3: View the best colleges and universities for Front Office Supervisor.

Calvin University
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New York University
CUNY--Queens College
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