POSITION OVERVIEW:

The Director of Development will: lead on agency-wide resource development initiatives for La Familia and its co-branded departments; lead collaborative efforts to implement effective development-related communication strategy; and manage the agency’s volunteer program. This individual will act as a content expert in these areas for the agency. This individual will provide technical and administrative supervision to staff and will consult on agency initiatives and special projects to increase La Familia’s capacity where appropriate. This role will uphold and champion the agency’s mission, vision, and values and contribute to a collaborative and inclusive work culture.

Essential Job Functions and Responsibilities:

Resource Development

• Leads overall design, strategic planning, implementation, and program growth for La Familia’s Community Development program.
  • Build and strengthen relationships with new and existing donors to increase their engagement with La Familia’s work, help them stay connected, and encourage continued and increased donations.
  • Develop, coordinate, and implement (through individual contributions and those of assigned team members) the annual resource development plan for La Familia and any co-branded departments (for example, FESCO) to include Annual Giving (including Recurring and Online Giving), Major Giving, Legacy Giving, and Special Event- Fundraising, with proactive planning of:
  • Donor-facing Communications (including agency websites and content and social media)
  • Fundraising Campaigns and Appeals
  • Foundation Cultivation and Stewardship

• Create and maintain Program Manual and related documents for consistent, quality program implementation in alignment with industry standards and ethics and all relevant laws.
• Ensure communication and support for all “Friends of” organizations associated with La Familia and co-branded departments.
• Oversee and support gift-entry and acknowledgement processes, including data-entry into donor management software (i.e. Salesforce).
• Produce written donation requests and corresponding reports for foundations, corporations, and other stakeholders (i.e. grants and funding applications)
• Designs materials (copy and graphics) for multiple-audiences, as needed
• Participates in all parts of programming, as needed

Volunteer Program Management

• Develop and ensure the coordination of the volunteer and non-clinical intern system at La Familia.
  • Maintain systems that protect the quality of services delivered by La Familia via volunteers and minimize liability for the agency.

Strategic Partnership Cultivation

• Build, strengthen, formalize, and track relationships with individuals and organizations with shared interests in order to sustain and expand agency capacity, including attending standing meetings, as assigned.

Staff Supervision

• Provide supervision to all assigned program staff and acts as a liaison to assigned school and community internal and external stakeholders.
• Ensure staff meet assigned program activities and provide coaching and accountability around staff performance success and deficits in a timely manner.
• Facilitate and/or coordinate quality training (at on-boarding and continuously) for all necessary skills and competencies for program staff to achieve productivity and quality standards.
• Lead and attend regular staff meetings, supervision meetings, and training.
• Uphold and ensure direct reports follow all agency policies and procedures through providing on-going education and reminders on agency policies and procedures and providing coaching and accountability around violations in a timely manner, with an emphasis on Quality Improvement, Health Information Portability and Accountability Act (HIPAA), and other compliance policies and procedures as set by La Familia and the funder.
• Coordinate and maintain adequate team staffing, including collaborating with La Familia Human Resources for recruitment, retention, performance appraisals, employee discipline, and termination.
• Set employee schedules and approve employee timesheets, time-off requests, and expense reimbursements.

Other:

• Work collaboratively with other organizational leaders in support of mutually beneficia; planning around relationship development with stakeholders.
• Support the development and submission of grants and proposals in collaboration with the CSO and grant writing staff, including working with internal stakeholders on proposal concept, narrative writing, generating and gathering proposal attachments, proposal budget development, and proposal submission.
• Continuously improve the agency’s capacity by attending trainings, monitoring trade publications, and attending relevant events and sharing and using new information.
• Track and regularly report on key metrics within each function area.
• Leads and collaborates on special projects related to agency objectives.
• Other duties as assigned by the Chief Strategy Officer.

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s Degree in Communications, English, Sociology, Business, or related field. (Masters Preferred)
• Knowledge of and 5 -years’ experience in partnership cultivation with demonstrated outcomes
• Knowledge of and 5 years’ experience in Special Event fundraising
• Ability to clearly articulate the mission and work of a social service and mental health non-profit to engage and excite multiple audiences
• Ability to think systematically and manage processes with internal and external stakeholders
• Ability to establish and maintain effective working relationships with community members and staff of all levels of professional development
• Ability to work independently, demonstrating excellent critical thinking skills and professional judgement
• Excellent public speaking and writing abilities for multiple audiences
• Excellent communication skills
• Knowledge of Salesforce, Canva, and/or Constant Contact preferred
• Non-Profit and Community Based Organization experience highly desirable.
• Demonstrates and models excellent “customer service” orientation, especially in the ability to interact with people at all levels within and outside the agency.
• Thinks independently and can make informed decisions when needed.
• Exercises extreme discretion with the ability to hold, balance and transmit public and confidential information needed by various parties.
• Proficient using MS Office products, particularly Word, Excel, Outlook and PowerPoint.
• Acquires or maintains proficiency in using Google Drive products, including Docs, Sheets, and Forms.
• Valid CA Driver’s license
  • Auto insurance: Personal vehicle may be used for business related purposes; it is recommended you inform your auto insurance carrier.
• Current state-mandated guidelines require employees in this position to be fully vaccinated against COVID-19, including booster shots. Accommodations may be available as required by law. Applicants who are offered a position will be asked about their vaccination status and applications will be required to provide proof of vaccinations against COVID-19 including booster shots. The agency can provide accommodations as required by law in certain circumstances.

BENEFITS:

• Excellent Health benefits package for you and your family including:
  • Medical/dental/vision benefits with 95% employee & 80% dependent employer premium contribution and employer paid life insurance.
• Vacation, 15 paid holidays, 12 paid sick days upon accrual
• Employee Assistance Plan to support yours and your family’s wellbeing and finances
• Pet Plan Benefit:
  • PetPlus Product and Prescription Discounts, Pet Assure Veterinary Discounts, AskVet 24/7 Pet Telehealth, and ThePetTag Lost Pet Recovery Service
• 403(b) retirement plan
• Work-life wellbeing & excellent work hours
• Supportive/Collaborative work environment
• Opportunities for Growth and Professional Development
  • License and Certification renewals reimbursed