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Classification: Non-Exempt
Reports to: Call Center Manager
Job overview:
A CSR is responsible for successfully petitioning donations for resalable clothing and household items by conducting outbound phone contacts in a professional and courteous manner. A CSR is accountable for successfully achieving campaign Key Performance Indicators (KPI) (i.e. Average Leads/hr., Average Pick-up Percentage, Cancel Rate Percentage) and for creating a high level of customer satisfaction.
Responsibilities and duties:
Qualifications:
Education and Experience:
Full Time
$42k-50k (estimate)
03/29/2024
05/27/2024