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Client Services Representative
Texas MedClinic San Antonio, TX
$36k-46k (estimate)
Full Time | Ambulatory Healthcare Services 5 Months Ago
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Texas MedClinic is Hiring a Client Services Representative Near San Antonio, TX

Under general supervision, the Client Services Representative is responsible for providing exceptional customer service, completing prior authorizations, referrals, fax inbox and medical records requests.
Essential Functions and Responsibilities:
  • Provides copies of all occupational lab results, Immunizations, and TB results to Direct Employer Representative (DER)
  • Calls patient and DER if patient needs to return to clinic for a repeat or missed procedure.
  • Drug Test collections- Faxes the MRO copy of the CCF to the fax number listed on the CCF within 24-hours of collection or the next business day.
  • Physical Evaluations- Ensures all documentation has been scanned in and review for accuracy. Report documents to DER.
  • Answers basic workers compensation questions from insurance companies using information found in Experity
  • Ensures correct employer is selected.
  • Makes corrections as needed.
  • Answer incoming calls to the Client Service Center regarding occupational services and occupational patient accounts.
  • Check email and voicemail throughout the day.
  • Assist in scanning medical records.
  • Must be punctual and reliable in attendance.
Requirements and Qualifications:
  • Education: High school graduate or equivalent is required.
  • Certificate/License: None.
  • Experience: A minimum of three (3) years of customer service experience is required. Minimum of 1 year healthcare industry preferred.
Community Care Partners is an Equal Opportunity Employer (EEO)

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$36k-46k (estimate)

POST DATE

12/03/2023

EXPIRATION DATE

05/10/2024

WEBSITE

texasmedclinic.com

HEADQUARTERS

SAN ANTONIO, TX

SIZE

200 - 500

FOUNDED

1982

TYPE

Private

CEO

BUDDY SWIFT

REVENUE

$5M - $10M

INDUSTRY

Ambulatory Healthcare Services

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The following is the career advancement route for Client Services Representative positions, which can be used as a reference in future career path planning. As a Client Services Representative, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Representative. You can explore the career advancement for a Client Services Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Representative job description and responsibilities

Providing the clients with product and service knowledge.

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The Client Services Representative reflects the mission, vision, values of NM and adheres to the organization's Code of Ethics and Corporate Compliance Program. Complies with all relevant policies, procedures, guidelines, other regulatory and accreditatio

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Planning and making a schedule for the monthly meetings with the clients.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Representative jobs

A Client Services Representative needs to be familiar with every part of a site.

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Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.

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Review the job description for a Client Services Representative.

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The CSR works is to set expectations for both the client and the specialist so that realistic goals are set and achieved.

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The representative may be seated at a desk or workstation, or they may be on the phone with clients.

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Step 3: View the best colleges and universities for Client Services Representative.

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