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Job Summary:
This position functions as a behavioral health customer relationship management (BH CRM) analyst to support the development, implementation, monitoring, and continued improvements of complex strategic initiatives, including but not limited to the BPHASA business processes, housed in the BH CRM. This position coordinates and communicates with projects teams, other BH CRM staff, business owners, leadership, IT, and contractors to assist with operationalizing BPHASA business processes into the BH CRM. This position will provide level 1 support to users, helping with triage tickets and requests, and communicate status updates to users. This position will create program guidance, job aids, webinar content and web-based trainings, and coordinate technical assistance learning sessions as directed. This position will also monitor program and account data.
Responsibilities:
Qualifications:
Job Type: Contract
Pay: $52.19 - $58.77 per hour
Expected hours: 40 per week
Benefits:
Compensation package:
Experience level:
Schedule:
Ability to Relocate:
Work Location: In person
Contractor
$87k-109k (estimate)
04/24/2024
08/20/2024
hhs.state.tx.us
Muleshoe, TX
<25
The job skills required for CRM Analyst include CRM, Project Management, Leadership, Initiative, Written Communication, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a CRM Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CRM Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CRM Analyst positions, which can be used as a reference in future career path planning. As a CRM Analyst, it can be promoted into senior positions as a Business Systems Analyst IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CRM Analyst. You can explore the career advancement for a CRM Analyst below and select your interested title to get hiring information.