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CRM Analyst
Lansing, MI Hybrid Only Locals
One Year Project
We are looking for the candidates who can work on our W2.
Hybrid Role with 2 days onsite from day 1 - Flexible days on site.
Local and non-local candidates may apply.
Top Skills & Years of Experience Required:
Position Description: This position functions as a behavioral health customer relationship management (BH CRM) analyst to support the development, implementation, monitoring, and continued improvements of complex strategic initiatives, including but not limited to the BPHASA business processes, housed in the BH CRM. This position coordinates and communicates with projects teams, other BH CRM staff, business owners, leadership, IT, and contractors to assist with operationalizing BPHASA business processes into the BH CRM. This position will provide level 1 support to users, helping triage tickets and requests, and communicate status updates to users. This position will create program guidance, job aids, and webinar content and web-based trainings, and coordinate technical assistance learning sessions as directed. This position will also monitor program and account data.
Duties & Responsibilities:
Qualifications/Requirements:
Full Time
IT Outsourcing & Consulting
$73k-89k (estimate)
04/24/2024
04/28/2024
ksntech.com
CHESTERTON, IN
50 - 100
Private
KAREEM KHAN
$10M - $50M
IT Outsourcing & Consulting