Tesla is seeking an experienced and dynamic Field Manager to provide technicians/electricians with training opportunities, manage schedules, follow up on open cases, actively monitor fleets, and fulfill preventative maintenance obligations. The Field Manager will be responsible for most, if not all, post-installation responsibilities and service work as it relates to performance and system uptime with the support of associated engineering and deployment teams.

What You’ll Do

• Responsible, together with territory manager, for the creation, delivery, efficiency, and productivity of the Operation & Maintenance program in the field, both directly and with key partners 

• Manage Service Technicians/Electricians, set schedules and priorities to aid in the troubleshooting and repair of equipment within assigned region
• Be ready to travel for extended periods of time covering multiple locations in respective region with minimal notice 

• Maintain high levels of communication and feedback within the service organization; prepare daily updates of work completed, problems identified, and future timelines 

• Exercise discretion and independent judgment while overseeing the field service work and their successful completion of work orders as they relate to troubleshooting down or underperforming systems 

• Evaluate the work of technicians and electricians to provide both quarterly and yearly performance reviews, provide necessary “on-boarding” and training resources to Field Service Technicians
• Control overall regional spend and when needed propose cost effective solutions

What You’ll Bring

• Commercial or Utility Scale Industrial Storage experience preferred

• 5 years of experience working within maintenance and operations experience working as a manager and 2 years of experience creating Scopes of Work for maintenance or electrical services
• Experience writing Root Cause Analysis and Corrective Action Reports;with the ability to manage high volume data

• Recent training and current certification as required in OSHA / NFPA 70E / Safety experience with PV systems preferred

• Strong Case Management skills and familiarity with ticketing systems such as JIRA, Confluence, or similar Computerized Maintenance Management Systems (CMMS) preferred

• Excellent computer skills especially using Excel, Outlook, and Word 

• Valid Driver's License

Job Type: Full-time

Pay: $85,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance

Day range:

• Weekends as needed

Shift:

• Day shift

Ability to Relocate:

• San Jose, CA: Relocate before starting work (Required)

Work Location: In person