• Leverage market research, competitive diligence and customer feedback to define product vision and strategy for Services
• Create business cases and market & product requirements to inform the Services product roadmap and priorities
• Define and commercialize service offerings into standardized, sellable products to ensure successful product launches and customer success, working closely with cross-functional teams across the engineering and commercial organizations
• Develop and drive implementation of technical content (technical documentation, marketing collateral, Independent Engineering reports) to provide internal and external parties with all information pertinent to our products and offerings on product topics related to performance, safety, installation, features, grid code, safety compliance, and much more
• Act as primary stakeholder for education of critical product features for internal teams, customers, and supporting parties
• Optimize industrial project margins for individual high impact projects through techno-economic modeling and assessment of product capabilities
• Support Sales teams around the world as they contract projects that accelerate the world's adoption of sustainable energy. Always look for opportunities to improve our processes and support our growth

• Bachelor's Degree in Engineering, Engineering Management, or Energy related field preferred, or equivalent
• 5 year(s) of experience in product management or in the energy industry, preferably in the energy storage technology space; experience with project contracting is a plus
• Deep passion for and understanding of service and the operational side of BESS and sustainable energy.
• Experience with Utilities, IPPs, and/or large scale energy developers and their needs for operations and maintenance services.
• An overall rock-solid blend of engineering (electrical, mechanical) and commercial expertise. Strong analytical skills with the ability to make data-driven decisions
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, stakeholders, and cross-functional teams. Ability to execute many projects and tasks in parallel, across many teams, in a short timeframe, with demonstrated ability to pivot rapidly
• Deep passion for changing the way we use energy on the electric grid. A bias for action to propose changes as needed based on industry knowledge, voice of customer, techno-economic analysis, and business or mission value.

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