The Café Manager is responsible for overseeing the day-to-day operations of the Café and will be responsible for training and supervising café staff. Other responsibilities will include ensuring the café is always clean and well-presented and will exemplify exceptional leadership and customer service, to ensure café staff carry out all duties efficiently and guarantee customer satisfaction. Directly supervises café employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Salary: $22.00 - $24.00/hour 

Essential Duties and Responsibilities include, but are not limited to, the following. Other duties may be assigned.

• Recruiting, training, and supervising café staff.
• Preparing weekly work schedules for staff and finding suitable replacements in case of staff absence.
• Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
• Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
• Taking inventory of café supplies and ordering new stock as needed.
• Resolving customer complaints regarding food quality and customer service.
• Suggesting new menu items based on customers' preferences and feedback.
• Identifying strategies to retain and attract customers.
• Adhering to all food safety regulations and quality controls.

Requirements

• High school diploma or equivalent, Bachelor’s degree or certification in Business Administration or Business Management preferred.
• At least one-year proven management experience in the hospitality industry.
• California Responsible Beverage Service Training Certificate, and County of San Diego Food Handlers Card or ability to obtain certifications. 
•  Acceptable driving history
• Acceptable criminal background check

The Benefits of becoming a TERI employee!

• PPO Health, Dental, Vision, FSA Plans
• 403b Savings Plan
• On-site fitness center with group fitness classes
• Comprehensive wellness program and participation incentives
• Safety Incentive Rewards
• Long-term and Short-Term Disability Insurance
• Life Insurance

EOE