Description

Tennessee Orthopaedic Alliance is one of the nation’s largest orthopedic networks. TOA offers comprehensive medical and surgical treatment of bone, joint and soft tissue disorders. Our treatment is compassionate, conservative and prompt, providing patients with the specialized orthopedic care they deserve. 

There are numerous reasons why TOA is an employer of choice; here are a few of them:

• Stability and Growth – TOA promotes long-term employment in positions as well as growth opportunities for those who want to further their career goals.
• Impact - TOA’s team members use our careers – whether in our clinics or our business office – to make a positive difference in the community by building relationships and positively impacting patient lifestyles.
• Work Environment - The TOA team focuses on cultivating an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement.
• Total Rewards - TOA offers competitive salaries based on the current East Tennessee wage market, plus a comprehensive benefit package, including Medical, Dental, Paid Time Off, Extended Illness Bank and more. Our 401(k) plan provides a company match, safe harbor match and profit-sharing match to go along with your contributions.

Parkwest Surgery Center is a company operating an orthopedic specialty Ambulatory Surgical Facility in Knoxville, TN and is currently seeking an Administrator.

Job Summary

• Responsible for directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facility while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations.

Responsibilities and Expectations

• The daily operation of the facility.
• Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility.
• Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals.
• Appointing a person responsible for the facility in the absence of the Administrator.
• Planning for the services provided by the facility and the operation of the facility.
• Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable.

Business Operations

• Ensure compliance with PWSC policies and procedures as related to internal controls.
• Develop, monitor, and control the staffing needs, operations budget, and capital budget.
• Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives.
• Ensure compliance with government regulatory agencies and accrediting bodies.
• Assist in negotiating and control external contracts, such as those with physicians & support providers, ancillary services, plant maintenance, and purchasing agreements.
• Foster positive work relationships among all departments of the facility and act as liaison between Tennessee Orthopaedic Alliance Office and all staff at the facility.
• Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff.
• Closely monitor variations in the financial performance of the facility to avoid cash flow problems.

Personnel Administration 

• Hold monthly staff meetings outlining goals and priorities of the facility.
• In coordination with TOA HR manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness.
• Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee.
• Review and coordinate with HR the disciplinary action and/or discharge of employees.
• Evaluate management performance and other staff as designated.
• Evaluate the addition or deletion of positions as well as coordination with HR reviewing applicants for employment in new or vacant positions. 
• Develop employee productivity analysis and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume.
• Implements a program of job-based orientation, training, and ongoing evaluation for all employees.
• Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians.

Clinical Services 

• Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new orthopedic surgical services at the facility.
• Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering.
• Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs. 
• Identify and develop new services defined as appropriate for an orthopedic ambulatory surgery center.
• Foster positive public relations, marketing, and planning.

Quality Improvement

• Develop, evaluate, and promote implementation of a continuous quality improvement program.
• Administer the infection control program and medical staff review of the quality improvement program.
• Identify and correct quality care issues.
• Develop statistical indicators to use in evaluating the overall operations and quality of care provided.
• Serve as an ad hoc member of the Quality Improvement Committee.

Medical Staff Relationships 

• Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis.
• Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners.
• Develop a system whereby physicians' needs and their patients' needs are defined in order to determine the proper mix of access and efficiencies.

Administrative Representative

• Attend corporate administrative meetings representing the facility.
• Act in accordance with the vision, mission, and business philosophy of the facility.
• Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration.
• Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation.

Personal Development and Professionalism

• Identify areas that require additional reinforcement through education, consultation, or practicum.
• Attend all mandatory in-services and meetings.
• Follow the facility's professional conduct and dress code policy.
• Maintain patient, physician, and employee privacy and confidentiality per policy.
• Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees.

Criteria for Evaluation

• Patient/family/physician/employee feedback
• Annual Goals

Requirements

Qualifications 

• Bachelor's degree or equivalent work experience.
• Nursing or Master's degree preferred but not required. Orthopedic surgery center leadership preferred.
• Good command of the English language, both verbal and written.
• Ability to work well with physicians, employees, patients, and others.
• The Governing Board may determine other qualifications as seen fit.

Working Conditions and Physical Requirements

• Mobility to move about the facility to supervise employees and activities.
• Office environment typical, but frequent exposures to patient care areas.

PWSC & TOA comply with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.