About the Job

Reporting directly into the Senior Director of People, this is an experienced level Business Partner role with full spectrum responsibilities for all things 'HR' including employee relations, performance management, training & development, and compensation & benefits. The ideal candidate will have in-depth knowledge of the Canadian & US market and bonus points for Global HR knowledge in the EU. 

This role is eligible to sit fully remote in North America!

What You'll Do -

Global Mobility

• Support the relocation project for employees including conversion to contractors where applicable, PEO planning, Visas for CAN & USA, longer term sponsorship etc.

• Oversee the necessary coordinating with Governance, Senior Leadership (VPs/Cs) including status updates and getting approvals

• Manage relevant vendor contacts including Consultants and others assisting in the respective jurisdictions

• Communicating and liaising with affected employees to assist with their resettlement including helping with documentation

Performance Management

• Provide performance management guidance to people leaders including oversight of probationary reviews, guidelines for performance improvement plans, and coaching on progressive discipline to people leaders

• Partner with people leaders for terminations/departures and provide support for off-boarding tasks including conducting exit interviews, deactivating users in BambooHR and other HR software

• Provide training and support for the OKRs (objectives and key results) and GGs (goals and growth) process to people leaders and employees including onboarding to Lattice and communicating quarterly and annual deadlines

Employee Engagement

• Onboarding and updating listing for OfficeVibe (employee pulse survey) as well as drafting reports for quarterly communications to the business

• Participates in the Social Committee as well as corporate responsibility initiatives along with other employee volunteers to engage employees around various activities

• Participate in DIBs Committee to conduct annual reviews, gather employee feedback, align events/donations with recommended best practices

• Conduct employee engagement checkins as well as action planning based on feedback results (may include external employer branding like certifications)

• Work with Marketing to develop employee content for blogs, social media approach for employer branding 

Training & Compliance

• Facilitate training initiatives including professional development planning, new manager onboarding, and policy rollouts, etc.

• Demonstrates core competency in HR and organizational matters including health and safety, accommodations, accessibility, equity legislation, etc. 

• Provide 1-on-1 guidance to managers on employee relations including conflict resolution, clarification of employment standards laws, and overall best practices

• Provide support in conducting investigations into harassment and other employee complaints including documentation and interviews

• Remain current with employment standards practices including content development and ensuring policies are being followed throughout the organization via handbook or individualized policy documents

Total Rewards

• Benefits administration, and ongoing analysis in conjunction with employee feedback and best practices during market analysis time

• Compensation benchmarking via salary surveys and job levelling evaluations with people leaders

• Cost/benefit analysis of total compensation including working with finance to support annual forecast reconciliation

• Perks and fringe benefits positioning including market reviews of what’s competitive and how to implement within budget constraints

Who You Are - 

• Degree, Diploma, or Certificate/Professional Development in Human Resources Management

• Fluent in English (verbal and written)

• 5 years of previous HR Generalist experience ideally in a scale-up/mid sized business supporting multiple stakeholder groups with globally distributed teams

• Demonstrated focus on results and business/operational improvements including meeting or exceeding HR metrics and or completion of stretch goals

• Prior work experience in all fundamental areas of HR: 

• Employee relations (coaching, leadership, decision making, etc.)

• Recruitment and selection

• Compensation and benefits

• HR law (employment standard, common law, occupational health and safety legislation, employment equity, employment contracts, etc.)

• HR accounting

• Performance management process

• Budget planning

• HR reporting (trending, analysis, recommendations)

• Ability to write, understand and implement policies and procedures to all levels of the organization (junior employee to senior leader)

• Ability to comprehend and communicate detailed instructions in a diplomatic manner and while maintain confidentiality standards for employee privacy

• Ability to multi-task and establish priorities (project management experience an asset) and communicate status updates succinctly

• Ability to maintain organization of maintenance schedule and files in a changing environment with a high level of accuracy and attention to detail

• Ability to work independently in a busy environment and proactive when faced with delays or roadblocks

• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment

• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times

• Working knowledge of Microsoft, GSuite, Applicant Tracking Systems, HRIS, and other commonly used computer software a must

What's In It For You (Org-wide)

• Remote First work environment

• • If you’re close to one of our 3 Hubs: Boston, Montreal, or Reykjavik, feel free to use the space and catch up with the local team(s) 

• Unlimited vacation in most of our locations

• Great benefits including health, dental, vision and savings plan

• Perks such as training reimbursement, WFH reimbursement, and more

• Diverse and dynamic teams with challenging and exciting work

• An opportunity to have a real impact on our business

• A great range of social activities (both in person and virtual)

• Optional in person meet-ups and the ability to travel to our international offices

• Employee referral program

Come join us as we continuously innovate our industry-leading products and expand to new ecosystems. We are looking for exceptional candidates who will bring their unique perspectives to our global teams.

At Tempo Software, we are proud to be an equal opportunity employer and are committed to creating an inclusive culture. As such all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.