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Customer Service Representative
Apply
$37k-47k (estimate)
Full Time 2 Weeks Ago
Save

Telesphere Connect is Hiring a Customer Service Representative Near Savannah, GA

Company Description

Telesphere Connect is a leading telecommunications provider, dedicated to delivering exceptional customer service on behalf of Fortune 500 clients. With a focus on innovation and excellence, we provide dynamic career opportunities, comprehensive training, and a vibrant work environment. Join us to propel your career in the telecommunications industry and make a meaningful impact in customer service.

Role Description

This is a customer service representative role responsible for providing prompt and efficient assistance to customers via phone, email or chat. The customer service representative will be expected to handle high volume inbound inquiries from customers, troubleshoot and resolve customer issues, provide product information and order assistance, and maintain accurate customer records. This is a full-time remote role.

Qualifications

  • Prior customer service experience required
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills and ability to multitask in a fast-paced environment
  • Proficient in Microsoft Office Suite
  • Experience using customer service software and systems
  • Able to remain calm and professional in difficult situations
  • High school diploma or equivalent;
  • Fluent in English, additional language skills a plus

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

04/15/2024

EXPIRATION DATE

05/02/2024

Show more

The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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