Property Operations

• Ensure properties are maintained in good operational condition
• Work with the site management team to ensure systems are properly maintained and tenant’s needs are addressed promptly
• Oversee property-related service contracts and building staff (landscaping, janitorial, site management)
• Responsible for assuring that capital projects are completed on time and within budget in cooperation with the facilities team, construction group, and/or third parties
• Maximize the value of the assigned properties by finding methods to reduce costs and increase efficiencies of building systems and services
• Responsible for assessing, developing, and implementing short-term, intermediate, and long-term strategies that enhance value
• Responsible for ensuring that property-specific compliance requirements are completed including requirements of ground lessors, third-party lenders, and bondholders, as well as any other investor requirements
• Participate in special projects within the assigned portfolio that may include evaluation (due diligence) of properties for acquisitions dispositions among other recurring and non-recurring events
• Where required, oversee property-related aircraft parking apron services, including ramp management and fuel distribution services

Tenant & Customer Relations

• Establish positive relationships with internal and external customers
• Act as a primary point of contact for tenants and their customers from lease execution to lease expiration
• Provide new tenant orientation and ongoing enforcement of lease terms
• Establish appropriate communication within tenant organizations and within the client to address administrative, leasing, and financial matters
• Manage tenant interface platform for assigned portfolio
• Participate in the Kingsley Tenant Satisfaction Assessment process and subsequent action planning

Financial Reporting

• Review and approval of vendor invoices
• Monitor and manage AR/AP for the assigned properties
• Ensure utilities are billed back to the tenants as required
• Work with SPM to review and prepare property reports, variance analyses, and operating and capital budgets
• Work with SPM and senior management to forecast R&M and capital expenses as necessary
• Review annual property expense estimates and reconciliation process for assigned properties

Leasing and Marketing

• Interface with Leasing and Development during lease negotiations, property expense analysis, and operational implications
• Keep involved with community affairs and business conditions that impact properties
• Assist with property tours when requested
• Monitor and maintain vacant spaces for “show ready” condition
• Participate in airport and industrial real estate associations and events where required and/or beneficial to nurture business relationships or networking prospects or to engage in educational opportunities

Risk Management

• Ensure tenant and emergency contact lists are current for assigned properties
• Implement emergency response plan at assigned properties
• Identify and address any FLS issues
• Ensure all environmental permits and inspections are up to date for assigned properties

Administrative

• Ensure documents are properly maintained on the Shared Drive
• Competitively bid contracts for property services
• Complete and record property inspections
• Complete tenant move-in and move-out process and documentation
• Input and follow up on work orders entered by the Facilities Manager
• Assist with the collection, recording, and reporting of utility benchmarking
• Ensure vendor compliance with insurance requirements

Competencies

• Accountability & Availability
• Character, Trust, Integrity
• Planning, Decision-Making & Initiative
• Development & Learning
• Collaboration, Communication & Teamwork

Qualifications

• Excellent written and verbal communication skills
• Financial/accounting skills
• Strong lease administration knowledge/experience inclusive of commercial leases
• Demonstrated knowledge of mechanical and building systems
• Ability to adapt to changing priorities
• Strong analytical and effective problem-solving skills
• Ability to work independently and effectively manage multiple tasks
• Proficient in Microsoft Office
• Working knowledge of Yardi preferred

Education And/or Experience

• Two (2) to three (3) years of commercial/industrial property management experience in APM or PM role required
• Bachelor’s degree or equivalent experience

Job Type: Full-time

Salary: $78,797.00 - $86,541.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years
• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Industrial Property management: 2 years (Required)
• Industrial Property Risk Management: 2 years (Required)
• Industrial Property Financial Reporting: 2 years (Required)
• Tenant & Customer Relations: 2 years (Required)

Work Location: In person