Facilities Service Assistant

Onsite near Pittsburgh, PA

Description :

• Assist with equipment returns.
• Set up new hire workstation with laptop and equipment.
• Clean workstations after each CSR new hire class
• Ensure peripheral equipment is stocked in storage room monitors mice keyboards cords
• Monitor the local Facilities Services mailbox and Service Central queue responding promptly to inquires.
• Assist with basic first-level IT support.
• Help to maintain the overall cleanliness and order / organization of the office space.
• Work with the Facilities Services Manager building management and outside vendors to arrange for repairs and maintenance of office furnishings fixtures equipment and space.
• Support space management activities including assisting with the coordination of desk moves.
• Support maintenance of local asset inventory listings and floor plans
• Participate in Day 1 orientation for new hires.
• Ensure compliance with Soft Services Standard Operating Procedures and IT Smart Hands Standard Operating Procedures
• Other responsibilities as identified by the FSM which may include work on special projects.
• Escalate questions / concerns to the Facilities Services Manager
• Monitor to ensure housekeeping standards are maintained in meeting rooms.
• Track upcoming meeting room bookings.
• Ensure meeting rooms are set-up as requested.
• Ensure technology is in working order troubleshoot audio visual equipment issues coordinate repairs as needed.
• Coordinate and reconfirm room set up and catering liaise with host regarding special needs food allergies ensure catering presentation meets requirements appropriately refrigerate and heat food display signage for specialty foods discard perishable leftover food ensure that the room is cleared ahead of the next meeting booking.
• Ensure compliance with the Meeting Room Catering Conferencing Standard Operating Procedures
• Develop and maintain strong relationships with caterers and local vendors monitor performance and escalate questions / concerns to the Facilities Services Manager.
• Manage post and courier services to ensure timely collection and delivery process outgoing mail and courier services procedures using a computer to process courier mail
• Assist colleagues with using Production Central
• Troubleshoot printer problems.
• Coordinate maintenance of production equipment including printers binding equipment laminator shrink wrap postage machines and courier label machines.
• Oversee stationery supplies and stock levels place / coordinate orders for stationery / general office supplies maintain appropriate records.
• Escalate Uniflow secure print issues following defined protocols.
• Ensure compliance with Mail Print Reprographics Standard Operating Procedures
• Back up to reception when needed.

Skills :

office support, office 365, office administration, customer service

Top Skills Details :

office support,office 365,office administration,customer service

Additional Skills & Qualifications :

• 4 years of experience providing general office support in a professional office environment.
• Relevant experience in printing and production
• Solid customer service skills
• Strong interpersonal skills and the ability to deal professionally with clients vendors and colleagues on the phone and in person.
• Professional demeanor and appearance business casual dress attire
• Reliable and punctual
• Strong organizational and time management skills with demonstrated ability to multi-task and prioritize effectively.
• A strong focus on detail and accuracy of work
• Ability to communicate effectively both verbally and in writing in business standard English and in local language as appropriate
• Basic knowledge of Microsoft Office suite
• Knowledge of AV equipment and limited technology typically used in a meeting environment.
• Heaving lifting will be required 25 lbs.
• Occasional overtime may be required.

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-05-14