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Help desk support
TEKsystems Louisville, KY
$45k-55k (estimate)
Full Time | Business Services 1 Month Ago
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TEKsystems is Hiring a Help desk support Near Louisville, KY

Description : ON-SITE ONLY NOW!!

ON-SITE ONLY NOW!!

Looking for a Help Desk Support Analyst. Will be providing customer service and technical support for End Users PCs and hardware.

You will be fielding calls from various types of employees within the healthcare system. The support could be via Email, Phone and other forms of communication.

The applications you support will mostly be proprietary, but you will be supporting office and printer functions as well.

Skills :

password reset, technical support, active directory, ticketing system, support desk, help desk support, technical knowledge, servicenow, Troubleshooting, Customer service, Windows, Phone support, Hardware

Top Skills Details :

password reset,technical support,active directory,ticketing system,support desk,help desk support,technical knowledge

Additional Skills & Qualifications :

  • Basic problem-solving skills
  • Understanding of Microsoft Office
  • Comfortable working in a fast-paced environment with little supervision
  • Experience troubleshooting devices and software
  • Experience remotely supporting end users
  • Supporting Networking Printers
  • Remote Access Support

The position is expected to resolve end user issues, provide timely documentation for all calls, and escalate issues when appropriate.

Experience Level : Entry Level

Entry Level

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-05-22

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$45k-55k (estimate)

POST DATE

05/17/2023

EXPIRATION DATE

05/31/2024

WEBSITE

teksystems.com

HEADQUARTERS

HANOVER, MD

SIZE

1,000 - 3,000

FOUNDED

1983

TYPE

Private

CEO

JAY ALVATHER

REVENUE

$3B - $5B

INDUSTRY

Business Services

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About TEKsystems

TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.

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