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Customer support remote
TEKsystems Columbia, SC
$36k-46k (estimate)
Full Time | Business Services 2 Weeks Ago
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TEKsystems is Hiring a Remote Customer support remote

HEALTHCARE- Customer Service Representative

Join a rapidly growing successful health insurance company, who is a top market leader, that provides servicing solutions and competitive products to

satisfy the business needs of its clients. We are looking for entry level customer service representatives who can handle daily calls pertaining to insurance and benefits and can give great customer service.

COMPETITIVE PAY AND WEEKLY PAY

Training will be fully onsite for the first three months

Monday-Friday schedule

Responsibilities :

Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Performs research as needed to resolve inquiries.

Ensures effective customer relations by responding accurately, timely and courteously to telephone, written, web, or walk-in inquiries.

Accurately documents inquiries.

Problem solving and problem resolutions skills are required.

Skills / Qualifications :

REQUIRED TO HAVE :

ONE YEAR of Customer Service experience or management experience

Must be able to type at least 35 WPM

Great verbal, typing and written communication skills

NICE TO HAVE :

Health Insurance Experience

Bilingual in Spanish

HIRING SOON IN THE COLUMBIA, SOUTH CAROLINA AND SURROUNDING AREAS!

APPLY HERE!!!!!!

csrNFC

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-04-28

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$36k-46k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

05/09/2024

WEBSITE

teksystems.com

HEADQUARTERS

HANOVER, MD

SIZE

1,000 - 3,000

FOUNDED

1983

TYPE

Private

CEO

JAY ALVATHER

REVENUE

$3B - $5B

INDUSTRY

Business Services

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The following is the career advancement route for Customer support remote positions, which can be used as a reference in future career path planning. As a Customer support remote, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support remote. You can explore the career advancement for a Customer support remote below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support job description and responsibilities

Respond to customer queries in a timely and accurate way, via phone, email or chat

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Identify customer needs and help customers use specific features

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Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

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Update our internal databases with information about technical issues and useful discussions with customers

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Monitor customer complaints on social media and reach out to provide assistance

03/12/2022: Idaho Falls, ID

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support jobs

Foster effective problem solving.

01/19/2022: Worcester, MA

Communicate clearly with customers.

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Give credence to customer complaints.

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Avoid helping customers at breakneck speeds.

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Know how to close a conversation.

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Step 3: View the best colleges and universities for Customer Support.

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