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Customer service representative
TEKsystems Fallon, MO
$35k-44k (estimate)
Full Time | Business Services 3 Months Ago
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TEKsystems is Hiring a Customer service representative Near Fallon, MO

Our client, a leading global Property & Casualty insurance firm, is looking to add Customer Service Representatives to their O'fallon, MO team.

Description : Summary :

Summary :

The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

A typical customer service representative is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed.

Customer service agents may be inbound, outbound or a combination of both.

Job Responsibilities :

Provide timely customer service via incoming phone calls and emails in a processing environment.

Quote and issue new business and endorsements; respond to agent inquiries in an efficient, accurate and professional manner

Learn and apply basic property and casualty insurance principles with a high regard for accuracy

Navigate multiple systems and applications to research and resolve customer inquiries

Skills & Qualifications :

Skills :

Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.

Ability to work independently and manage one’s time.

Ability to accurately document and record customer / client information.

Previous experience with computer applications, such as MS Outlook or data entry software.

Education / Experience :

High school diploma required

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-05-14

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$35k-44k (estimate)

POST DATE

02/27/2024

EXPIRATION DATE

05/14/2024

WEBSITE

teksystems.com

HEADQUARTERS

HANOVER, MD

SIZE

1,000 - 3,000

FOUNDED

1983

TYPE

Private

CEO

JAY ALVATHER

REVENUE

$3B - $5B

INDUSTRY

Business Services

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TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.

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