200 Customer Relations Representative Jobs in Phoenix, AZ
TEKsystems is Hiring a Remote Customer Relations Representative
Description:
Provides customer service by responding to a wide variety of customer and member hotel inquiries and requests.
Resolves guest and member issues to satisfaction.
Will handle some calls involving angry or upset customers
Requires knowledge of Customer Relations, Reservations, and Rewards processes, policies and procedures.
Assists in retaining customers for the brand in order to provide future revenue for the members.
Candidates will train Mon-Fri for the first 5 weeks from 8:30am - 5:00pm and cannot miss ANY time during the initial 5 weeks.
Training will consist of both Reservations training as well as Customer Relations training.
Candidates can earn bonuses that will increase hourly wage $1 to $3 more per hour.
Skills:
call center, customer service, inbound calls, data entry
Top Skills Details:
call center, customer service, inbound calls, data entry
Additional Skills & Qualifications:
Candidate MUST live in Phoenix or surrounding area!
Must have prior call center experience (1 year)
Must be able to type 35 wpm
Must have some customer service experience dealing with upset customers
Possess fluency in English Must have basic computer skills.
Successful candidates could come from Collections, Medicare contact center, or property experience
Must be able to hardwire internet with ethernet cable - Approved internet vendors: Cox, Century Link, Verizon, T-Mobile, and Wyyerd
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Summary
Contractor
Business Services
$42k-52k (estimate)
03/24/2024
06/30/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
Related Companies
About TEKsystems
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Customer Relations Representative include Customer Service, Call Center, Data Entry, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relations Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relations Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Relations Representative positions, which can be used as a reference in future career path planning. As a Customer Relations Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Representative. You can explore the career advancement for a Customer Relations Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Relations Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Relations Representative job description and responsibilities
A Customer Relations Representative comes under the career category of Customer Service Representative.
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Customer relations representatives assist the customers with their needs by offering products and services according to their requirements and budget limitations.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Relations Representative jobs
Customer Relations Representative must be patient and polite, especially when dealing with difficult or angry customers.
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Customer Relations Representatives need to be able to communicate and convey their message to the customers to run a successful business.
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Always exhibit a positive attitude and effectively diffuse and handle difficult customer situations.
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Customer Relations Representative must be able to catch on quickly and be open to learning new systems, software, and willing to help out where ever necessary.
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Start with awareness and training.
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Step 3: View the best colleges and universities for Customer Relations Representative.
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