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Call center representative
TEKsystems Harrisburg, PA
$40k-51k (estimate)
Full Time | Business Services 2 Weeks Ago
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TEKsystems is Hiring a Call center representative Near Harrisburg, PA

We are partnered with a top healthcare AR management firm. They are looking to add multiple Call Center Representatives to their growing team.

Benefits of this Role :

  • Formal paid training program with hands-on experience
  • Opportunities for advancement and promotion
  • First shift schedule with opportunity to work hybrid after successful training and integration
  • Brand new / beautiful building everything updated, new equipment, cafeteria in facility, ideal place to work.
  • Once permanent, competitive benefits offered : paid vacation and personal time, 401k plan, healthcare coverage, life insurance.

Core Experience :

  • 1 years of Call Center experience
  • Healthcare and Medical Terminology experience preferred
  • Strong computer proficiency and attendance record
  • HS Diploma or GED

A Day in the Role :

  • Handling phone calls in a blended (inbound and outbound) call center environment with healthcare entity customers to assist on self-pay balances, secure payments, update insurance information, explain charges, and handle disputes.
  • Conduct reminder call campaigns collecting open healthcare balances
  • Responsible for understanding client operations, such as, patient payment options, offering and reviewing eligibility, providing instructions and locations for mail in or on site payments, etc.

Work Environment :

  • Shift : Monday - Friday 8 : 00AM-5 : 00PM(EST)
  • 1 / 2 hour lunch and breaks throughout the day

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

Last updated : 2024-04-24

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$40k-51k (estimate)

POST DATE

04/26/2024

EXPIRATION DATE

05/11/2024

WEBSITE

teksystems.com

HEADQUARTERS

HANOVER, MD

SIZE

1,000 - 3,000

FOUNDED

1983

TYPE

Private

CEO

JAY ALVATHER

REVENUE

$3B - $5B

INDUSTRY

Business Services

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TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

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The representatives should also use their problem-solving skills to resolve customer queries effectively.

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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

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Perfect for Call Center Representatives with two to five years of experience.

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Step 3: View the best colleges and universities for Call Center Representative.

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