5 Help Desk Support Jobs in Louisville, KY
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TEKsystems c/o Allegis Group is Hiring a Help Desk Support Near Louisville, KY
Job Details
ON-SITE ONLY NOW!! Looking for a Help Desk Support Analyst. Will be providing customer service and technical support for End Users PCs and hardware. You will be fielding calls from various types of employees within the healthcare system. The support could be via Email, Phone and other forms of communication. The applications you support will mostly be proprietary, but you will be supporting office and printer functions as well.
Skills:
password reset, technical support, active directory, ticketing system, support desk, help desk support, technical knowledge, servicenow, Troubleshooting, Customer service, Windows, Phone support, Hardware
Top Skills Details:
password reset,technical support,active directory,ticketing system,support desk,help desk support,technical knowledge
Additional Skills & Qualifications:
2 years of helpdesk/call center experience Basic problem-solving skills Understanding of Microsoft Office Comfortable working in a fast-paced environment with little supervision Experience troubleshooting devices and software Experience remotely supporting end users Supporting Networking Printers Remote Access Support The position is expected to resolve end user issues, provide timely documentation for all calls, and escalate issues when appropriate.
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Summary
Full Time
$47k-58k (estimate)
06/29/2023
05/12/2024
The job skills required for Help Desk Support include Troubleshooting, Help Desk, Customer Service, Technical Support, Problem Solving, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Support positions, which can be used as a reference in future career path planning. As a Help Desk Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Support. You can explore the career advancement for a Help Desk Support below and select your interested title to get hiring information.
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