9 Customer Service Representative Jobs in Baldwin, CA
TED JOHNSON PROPANE is Hiring a Customer Service Representative Near Baldwin, CA
Your Impact
The Customer Service Representative (CSR) is for someone who desires a career with a reputable company who provides stability, long-term work and opportunities for advancement. The CSR will be the first point of contact for our customers. This position will require interaction with our walk-in customers as far as receiving payment for their fuel/parts purchase. This person will also help support the office staff by answering phones and invoices for parts purchased.
Key Deliverables
The key deliverable is to offer our customers friendly and knowledgeable service. To achieve this, these sub-deliverables must be met:
1. Learn about our walk-in customer base.
a. Train on accepting payment.
b. Reconciling previous day’s receipts and posting.
2. Train on invoicing our customers.
a. Learn about our available products for purchase and look up system.
b. Train on the part sales module in software system.
3. Learn about our delivery customers.
a. Train on routing phone calls to the appropriate department.
b. Train on helping our customers with the following but not limited to: questions about their account, our yard price and tanks available for purchase.
c. Train on creating a delivery ticket in our software system.
Preferred Attributes
- Strong work ethic, with a solid and exceptional character, integrity, and business and personal ethics.
- Strong communication skills, both verbal and written.
- Maintain a friendly, helpful demeanor.
- Excellent attention to detail, ability to catch calculation errors on invoices before sending to customers.
- Excitement working in a team-oriented and collaborative environment.
- Great organizational skills.
Requirements
- High school diploma or GED.
- Experience in administrative support, cashier or general bookkeeping.
- Computer literate – able to use programs in Microsoft Office.
Compensation
Ted Johnson Propane pays a competitive wage based on the candidate’s background, education and experience. Starting salary range is between $15.50 - $18/hour. Ted Johnson Propane offers company-paid health benefits for the employee and his or her dependents, paid vacation, sick & holidays, company sponsored training and employee managed Profit Sharing/401k plan.
Hours: Monday through Friday 8:00am – 4:30pm
Are you looking for more than a job?
Good people, competitive pay, and a career that makes a difference; this is what you can expect when you join the team at Ted Johnson Propane.
Propane is more than just backyard grilling. Propane is helping businesses, homes and fleets of vehicles operate more efficiently with a positive environmental impact on our world. We have earned our reputation as highly respected through hard work, longevity in the propane business, and developing successful partnerships with our customers.
To become part of our team, come into our office to fill out an application or email your resume to Alexandria Wahaus.
Job Summary
Full Time
Retail
$36k-45k (estimate)
05/16/2023
06/03/2024
tedjohnsonpropane.com
BALDWIN PARK, CA
200 - 500
Private
JULIE CESENA
$10M - $50M
Retail
Related Companies
The job skills required for Customer Service Representative include Customer Service, CSR, Communication Skills, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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