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TCI has an immediate need for a Service Desk Engineer II in Georgetown, KY. This is a contract-to-hire opportunity.
SUMMARY
The Service Desk Engineer provides technical support and assistance to end-users regarding computer systems, hardware, software, and network issues. They are responsible for diagnosing and resolving technical problems, providing guidance on IT-related inquiries, and ensuring prompt resolution of service requests. Additionally, they contribute to the maintenance of IT documentation, collaborate with other technical teams to address complex issues, and participate in continuous improvement initiatives to enhance service delivery. Strong technical proficiency, excellent communication skills, and a customer-centric approach to problem-solving.
RESPONSIBILITIES
REQUIREMENTS
Full Time
Consumer Services
$57k-70k (estimate)
04/10/2024
04/29/2024
remcam.net
NAPERVILLE, IL
<25
Private
STEVEN TURNER
$5M - $10M
Consumer Services