13 Customer Service Advocate Jobs in Alabama, AL
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TECH Tammina is Hiring a Customer Service Advocate Near Alabama, AL
Customer Advocate (Credentialing) - Onsite
Birmingham, AL, United States
18.00 USD - 20.00 USD
Contract to Hire
POSITION SUMMARY :
S eeking a long term, contract to hire, Customer Service Advocate extraordinaire to support a large not-for-profit membership association.
This group is dedicated to safety and fire prevention through the development of codes and standards.
This division is responsible for credentialling and for the development and administration of testing-related services. The Credentialing Advocate is effectively a high-level Customer Advocate supporting the members and the company through various activities that may include : :
- Processing Applications, Candidate Documents, Records Release, Payments / Refunds and field / record database merges
- Renewals and Reporting
- Customer Care Work directly with (internal / external) customers regarding questions and concerns Tier 1 / 2 direct communications from candidates and departments
- Quality Control
Requirements include :
Education and Experience :
The successful applicant will ideally possess a minimum of an Associates Degree in a related field, plus experience in a fast-paced environment with critical hard-stop deadlines.
- Requires high organization and process tracking skills.
- Exposure to construction related work content desired.
- Must be proficient in or capable of quickly mastering MS Office and in-house computer software programs.
The position is offered with competitive compensation and access to high quality employee benefits including medical, dental, life insurance, paid time off and a 401k.
Job Summary
Full Time
$49k-64k (estimate)
03/02/2024
05/07/2024
tammina.com
Herndon, VA
100 - 200
Related Companies
The job skills required for Customer Service Advocate include Customer Service, Customer Care, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Advocate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Advocate positions, which can be used as a reference in future career path planning. As a Customer Service Advocate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Advocate. You can explore the career advancement for a Customer Service Advocate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advocate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Advocate job description and responsibilities
Customer services advocates represent the needs of the customer to companies or agencies, ensuring that they receive high-quality service.
03/17/2022: Anchorage, AK
Those are the people who work for consumer protection agencies might help clients file lawsuits and ensure companies follow federal and state business regulations for fair operating practices.
04/04/2022: Columbia, SC
Customer service advocates who work for private companies might conduct research to find out what competitors do for their customers.
02/15/2022: Frankfort, KY
May create new training materials for customer-facing teams reflecting new policies and procedures.
02/10/2022: Atlanta, GA
They may assist representatives as they handle complex customer service situations or take charge of client outreach.
04/07/2022: Phoenix, AZ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Advocate jobs
Many customer service advocates perform customer research to understand what their customers expect from their services.
03/25/2022: New Britain, CT
Salaries and benefits for customer service advocates can depend on experience, education and geographical location.
04/20/2022: Springfield, MO
They may also ask the client services team for their feedback on the new policies and make adjustments based on those recommendations.
03/12/2022: Pascagoula, MS
A good Customer Service Advocate must have excellent communication skills since they will be speaking directly with customers.
03/25/2022: Muskegon, MI
Customer Service Advocate need a mix of technical skills and human skills.
03/18/2022: San Francisco, CA
Step 3: View the best colleges and universities for Customer Service Advocate.
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